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How To Pay Your HMWSSB Water Bill in Hyderabad: A Step-By-Step Guide
Updated : April 24, 2024
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Probably the most vital utility in our daily lives for our survival, health, and sustenance, is water. From drinking, cleaning, cooking, bathing and more, water is a boon without which our lives will come to a halt. Water is also a vital resource for the sustenance of our society, which is why it is governed for adequate distribution and management across everyone who needs it.
In Hyderabad, it is the Hyderabad Metropolitan Water Supply and Sewerage Board or HMWSSB that takes care of the supply and billing of water across the huge population in the city. It is, therefore, very important for a resident in Hyderabad to pay their HMWSSB water bill on time. If you do, for example, do not pay your Hyderabad water bill in time, you run the risk of having to pay late fees or even get your water connection suspended.
It is very simple to pay a Telangana water bill online in Hyderabad, but you should be aware of a few common terms like your HMWSSB CAN number, consumer number, etc. If you don’t already, worry not. Read on to know what these terms mean, and how you can easily and promptly pay your HMWSSB bill online.
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What is CAN Number in Water Bill?
Your CAN number of Consumer Account Number is a unique 9-digit number that holds all your consumer-related information. The CAN number acts as a link between you and the HMWSSB so that you can avail any of the services including booking a water connection, filing grievances about billing-related disputes, water pollution and any other HMWSSB water bill enquiry. There are two easy ways to find your water bill. If you are already a citizen registered with HMWSSB, you can simply check your CAN number in the water bill. Another way is to visit the official website i.e., hyderabadwater.gov.in and follow these steps.
How to Find CAN Number Hyderabad?
- Check Your Water Bill: Start by locating a recent water bill from the Hyderabad Metropolitan Water Supply and Sewerage Board (HMWSSB).
- Inspect the Bill: Once you have your bill, carefully examine it for a unique identification number labelled as the Customer Account Number (CAN). It is usually located near the top of the bill and may be highlighted or displayed prominently.
- Look for Account Details: If you can't find the CAN number on your bill, check for any section or header containing account details. The CAN number is typically listed alongside other account information.
- Contact HMWSSB Customer Service: If you're still unable to locate your CAN number, consider reaching out to HMWSSB's customer service department. They can provide assistance and guidance on how to find your CAN number.
Knowing Your CAN Number for HMWSSB Water Bill Payment
Your CAN number of Consumer Account Number is a unique 9-digit number that holds all your consumer-related information. The CAN number acts as a link between you and the HMWSSB so that you can avail any of the services including booking a water connection, filing grievances about billing-related disputes, water pollution and any other HMWSSB water bill enquiry. There are two easy ways to find your water bill. If you are already a citizen registered with HMWSSB, you can simply check your CAN number in the water bill. Another way is to visit the official website i.e., hyderabadwater.gov.in and follow these steps.
- Click on the services button
- Go to ‘Search your Account Number’
- Here you will be able to see fields to full including your first name, last name, file number (You get the application number when you apply for a new water connection and also can check the HMWSSB application status online)
- Fill in the name and click on the ‘view’ button to display all the related details including your name, file number as well as your address
You can also find your CAN number through your file number. Simply click on ‘Next’ to reset the existing page and fields, fill in the file number, and click on ‘view’. This will display the CAN number as well as your corresponding details about water bill payment Hyderabad.
Checking Your HMWSSB Water Bill Online
Follow these simple steps, HMWSSB water bill check online can be done:
- Visit the HMWSSB Website: Open your web browser and go to the official HMWSSB website or visit https://www.nobroker.in/bill-payment/
- Navigate to the Bill Payment Section: Look for the option labelled 'Bill Payment' on the website's homepage and click on it.
- Enter Your CAN Number: Find the field where you can enter your Customer Account Number (CAN) and type it in.
- Submit Your Details: After entering your CAN number, click on the 'Submit' or 'View Bill' button to proceed.
- View Your Bill: Your latest water bill will be displayed on the screen. You can check the bill amount, due date, and other relevant details.
Ways To Make Your Hyderabad Water Bill Payment Online
Gone are the days when you used to have to visit the HMWSSB offices and wait in queues to make your Hyderabad water bill payment. From the official website, e-wallets, net banking to the NoBroker app itself, you can choose from numerous bill payment options, as per your need for ease and pace.
Paying Utility Bills through NoBroker
With NoBroker for instance, you can pay your basic utility bills in a safe and trusted way due to its partnership with BBPS (Bharat Bill Payment System). Simply follow the steps below:
- Step 1: Click here or visit https://www.nobroker.in/bill-payment/
- Step 2: Select the correct water board i.e., the HMWSSB or Hyderabad Metropolitan Water Supply and Sewerage Board
- Step 3: Start your search
- Step 4: Enter your CAN number
- Step 5: Check your billing details
- Step 6: Continue to pay by clicking ‘Pay Now’
- Step 7: Choose the desired payment method using any of the methods of Paytm, debit card, credit card, BHIM UPI, and net banking
Through the official HMWSSB Website
To check your HMWSSB water bill status or make any HMWSSB water bill payment online, you can also visit the official hyderabadwater.gov.in website and choose from any of the following payment options:
- HMWSSB Bill Desk portal
- T-Wallet, the official government wallet
- An account in Standard Chartered Bank or the Razorpay app
The process is more or less similar in general. To pay with Bill Desk for instance, you need to follow the steps below:
- Step 1: Enter the CAN number and hit submit.
- Step 2: Fill in details such as your Name, Address, Email ID, mobile number, and payment amount on the provided page.
- Step 3: Scroll down to view the transaction service charges, including options like Online Net banking, Debit Cards, Wallets, Credit Cards, etc. For Visa or Mastercard Credit Cards, the charge is 0.80% of the bill amount, and for Amex or Diner cards, it's 0.85% of the transaction amount. Total GST at Government rates is applicable on these charges.
- Step 4: After submitting, you'll be redirected to the payment gateway page. Here, enter your card details or choose net banking and select your bank to proceed. For net banking, use your bank login details to approve the payment.
- Step 5: Upon successful payment, you'll be redirected to the Transaction Acknowledgement page. Here, you'll receive confirmation of the successful transaction, along with details like Transaction Status, Transaction Reference Number, Transaction Date and Time, associated CAN number, Bill Amount, and Bank name.
- Step 6: You can choose to download or print your HMWSSB bill for future reference and records from this page.
To pay your HMWSSB water bill online, you can also use the Paytm app and website. To pay using the mobile app, follow the steps below:
- Step 1: Open the Paytm mobile app on the phone
- Step 2: Tap on ‘Recharge and Pay Bills’
- Step 3: Tap on ‘Water’
- Step 4: Choose the correct water supply board i.e., the HMWSSB
- Step 5: Select the type of service (if any)
- Step 6: Enter your CAN number
- Step 7: Tap on ‘Proceed’ to check your HMWSSB water bill charges
- Step 8: Select your desired payment mode and complete the transaction
On the website, follow the below steps:
- Step 1: Open the Paytm website and click on the Water Bill Payment option
- Step 2: On the page choose the correct water supply board
- Step 3: Choose the type of service (if any)
- Step 4: Enter your CAN number
- Step 5: Tap on ‘Proceed’ to check your HMWSSB water bill charges
- Step 6: Select your desired payment mode and complete the transaction
Register Grievances for Hyderabad Metro Water Bill Payment Online
Hyderabad, have enquiries about the Hyderabad metro water supply bill payment, or simply need a revised HMWSSB water bill check. You can also do a water bill check with house number on the official website. The hyderabadwater.gov website, in this case, offers a clear procedure to register a grievance. Follow the steps below:
- Step 1: Click on the ‘Services’ button
- Step 2: Click on the ‘Register Grievances’ under the ‘Customer Services’ option
- Step 3: Fill in your CAN number and then click enter to view the corresponding CAN details
- Step 4: Select the grievance type as ‘Billing’ provided in the dropdown.
- Step 5: Enter the grievance reason from the dropdown and enter the description
- Step 6: Hit submit and a token number will be generated
- Step 7: You will receive an SMS to your registered mobile number
After the grievance registration process, the concerned field manager will take the necessary action after initially assessing the given grievance. You can also check the status of your grievance under ‘Customer Services’. For a HMWSSB water bill check online or even see the status of your grievance. all you need to do is enter your token number, CAN number, and click on view to see the status of the registered grievance.
Want to know your water bill status in Hyderabad? Here's how!
Keeping track of your water bill status in Hyderabad is easy and hassle-free. The Hyderabad Metropolitan Water Supply and Sewerage Board (HMWSSB) offers a variety of options for customers to check their bill status. One of the most convenient options is to check your bill status online through the HMWSSB website. To check your bill status online, you will need to have your account number and consumer number handy. Once you have these details, you can log in to the HMWSSB website and view your bill status. Additionally, you can also check your bill status through the HMWSSB mobile app, which is available for both android and iOS devices. This app also allows you to make payments, check your consumption history and even apply for new connections.
Paying your Hyderabad water bill just got easier with phone wallet options
Hyderabad Metropolitan Water Supply and Sewerage Board (HMWSSB) now allows you to pay your water bill using your phone wallet. This option is available for customers who use popular phone wallet apps such as Paytm, Google Pay, and PhonePe. To pay your water bill using your phone wallet, simply open the app, go to the bill payment section, and select HMWSSB as the service provider. You will then be prompted to enter your account and consumer number, after which you can make the payment. This option is not only convenient but also secure and fast, making it a great option for those who want to avoid the hassle of standing in long queues or making online payments.
UPI app for the win! Learn how to make Hyderabad water bill payments
The Unified Payment Interface (UPI) is a great option for making payments, including water bill payments. To make a payment using UPI, you will need to download a UPI app such as BHIM, Google Pay, or Paytm. Once you have the app, you can link your bank account to the app, and then use the app to make the payment. To make a water bill payment using UPI, you will need to select HMWSSB as the service provider, enter your account and consumer number, and then confirm the payment. The process is simple, secure and fast, making it a great option for those who want to avoid the hassle of standing in long queues or making online payments.
Applying for a new water connection in Hyderabad made simple with the HMWSSB website
Getting a new water connection in Hyderabad has never been easier. The Hyderabad Metropolitan Water Supply and Sewerage Board (HMWSSB) offers an online application process that is simple and convenient. To apply for a new connection, you will need to visit the HMWSSB website and fill out the online application form. You will need to provide details such as your name, address, and contact information, as well as information about the property for which you are applying for the connection. Once you have submitted the application, you will be required to pay a processing fee, and then the HMWSSB will process your application.
Want to know more about Hyderabad water tariff charges? Find out here!
The Hyderabad Metropolitan Water Supply and Sewerage Board (HMWSSB) offers a variety of tariff options for customers. The charges for water supply vary depending on the type of connection and the amount of water used. The HMWSSB website has detailed information about the different tariff options and the charges associated with them. Additionally, the HMWSSB also offers a variety of discounts and concessions for certain categories of customers, such as senior citizens and low- income households. To find out more about the tariff charges for water supply in Hyderabad, you can visit the HMWSSB website or contact the customer care team.
Need assistance with your Hyderabad water bill? Contact the customer care team
The Hyderabad Metropolitan Water Supply and Sewerage Board (HMWSSB) offers a dedicated customer care team to assist customers with any queries or issues related to their water bill. The customer care team can be reached through a variety of channels, including phone, email, and in-person at the HMWSSB office. Customers can also visit the HMWSSB website for detailed information about the various services offered by the customer care team, such as bill payment assistance, connection and disconnection services, and complaint resolution. The customer care team is available during working hours and is committed to providing prompt and efficient service to customers.
Free Water Drinking Scheme
As per recent guidelines issued by the government, all domestic individuals, domestic slums, domestic multi-storeyed buildings etc. are eligible to get a 20 KL or 20,000 litres of free water supply if they link their CAN number with their Aadhaar. To verify your Aadhaar and check if you are eligible, you can simply visit the official HMWSSB website and get details of the several firms supplying water meters to several parts of the city to get one fixed in your house.
HMWSSB Customer Care
When it comes to managing your water bills with ease and convenience, HMWSSB's Customer Care Center stands ready to assist you every step of the way. Whether you have inquiries, need assistance with billing matters, or want to report an issue, HMWSSB's dedicated customer service team is just a call away.
Contact Information:
- Customer Care Center: Dial 155313 to reach HMWSSB's Customer Care Center directly. Here, experienced representatives are available to address your queries and provide timely assistance.
- EPABX Lines (Khairatabad): For general inquiries and administrative matters, you can reach the office through the EPABX lines at 23433933 (30 lines).
Fax Numbers:
- MD's Office, Khairatabad: Fax your documents or communications to the Managing Director's Office at 040-23442855.
- PRO Cell, Khairatabad: Utilise the fax number 040-66664733 to connect with the Public Relations Officer (PRO) Cell for official correspondence.
Pay Your Hyderabad Metro Water Bill Payment on Time
As published in Telangana Today on Sep, 2021, the HMWSSB has made up their mind to implement strict actions on commercial Hyderabad metro water bill payment defaulters. The board will in fact, soon introduce a mobile app that will geo-tag water connections, and accordingly, send reminders to defaulters over their mobile phones. Staffers from the board will also go around the localities for inspecting the several water connections across the city and accordingly upload the details within the mobile app. For domestic users as well, it is advisable to ensure a frequent Hyderabad water bill check so that deadlines are not missed, and fines are not imposed.
If you have any doubts or any questions about Hyderabad metro water bill payment online, be sure to drop us a comment below and we will be happy to help you. You can pay your water bill on a secure and trusted platform – NoBroker Bill Pay by clicking below.
FAQ's
Ans. You have several options to pay your HMWSSB water bill online, including the official hyderabadwater.gov.in website, Bill Desk, the T-Wallet (government’s official wallet), debit card, credit card, and even e-wallets and digital payment options including Free Charge, Razorpay, and Paytm.
Ans. You can visit the official hyderabadwater.gov.in website, click on services, enter your CAN number, and have your Hyderabad water bill downloaded.
Ans. The Customer Account Number is a unique 9-digit number that links your information as a customer to the HMWWSB and lets you avail of its several services.
Ans. If you have any grievance or any water bill enquiry in Hyderabad, you can simply visit the official website, click on Customer Services, and then the Register Grievance option. You will get a token number after registration which you can use to view the status of your grievance.
Ans. It is important to ensure your HMWSSB water bill payment is done on time or you may risk getting fined for late payment or even disconnection of the water connection.
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