BESCOM Bill Payment: Effortless Guide for Bangalore Consumers

Bangalore Electricity Supply Company Limited, commonly known as BESCOM, stands as a pivotal entity in the power distribution landscape of Bangalore and its neighbouring regions. The purpose of this blog is to demystify the intricacies of the BESCOM bill payment online system and empower consumers with the knowledge and tools needed to navigate it effortlessly. As the principal electricity supplier in the area, BESCOM is tasked with ensuring a reliable and uninterrupted power supply to millions of consumers, contributing significantly to the city’s growth and development. By breaking down the payment process into comprehensible steps, addressing common challenges, and providing insights into available payment methods, this blog aims to simplify the entire experience.

Overview of BESCOM

Bangalore Electricity Supply Company Limited (BESCOM) is the principal electricity distribution utility serving Bangalore, the capital city of Karnataka, India, and its surrounding areas. Established to meet the growing energy demands of the region, BESCOM plays a critical role in procuring, transmitting, and distributing electrical power to a diverse consumer base, including residential, commercial, and industrial users.

Services Offered by BESCOM

Bangalore Electricity Supply Company Limited (BESCOM) provides a range of services related to electricity supply and management in Bangalore. Some of them are:

• Electricity Distribution: BESCOM is primarily responsible for the distribution of electricity in its designated area, covering Bangalore and nearby regions.
• New Connection Application: BESCOM facilitates the process of applying for new electricity connections, whether it’s for residential, commercial, or industrial purposes.
• Bill Generation and Payment: BESCOM generates electricity bills for consumers, indicating consumption details, charges, and the due date. Consumers can pay their bills through various online and offline payment methods.
• Online Bill Payment: BESCOM offers online platforms, including its official website and mobile apps, for customers to view and pay their electricity bills conveniently.
• Customer Care Services: BESCOM provides customer care services to address inquiries, complaints, and requests related to electricity supply, billing, and other services. This includes a helpline number and support through WhatsApp.
• Tariff Information: BESCOM provides information on electricity tariffs, including details about fixed charges, energy charges, and lifeline consumption rates for different categories of consumers.
• Power Outage Reporting: Customers can report power outages or disruptions through BESCOM’s customer care channels.
• Safety Measures and Awareness: BESCOM may offer information and services related to electrical safety measures and awareness campaigns to educate consumers.

• Energy Conservation Initiatives: BESCOM may engage in initiatives aimed at promoting energy conservation and efficiency among consumers.
• BESCOM Mithra App Services: BESCOM online services provides a mobile application called “BESCOM Mithra,” which may offer additional services such as Bangalore electricity bill payment online, account management, and real-time consumption tracking.

Understanding Your BESCOM Electricity Bill

Understanding your BESCOM (Bangalore Electricity Supply Company Limited) bill is crucial for effective financial management and to ensure accurate billing. The bill contains various components that represent different aspects of your electricity consumption and charges. Here’s a breakdown to help you comprehend your BESCOM bill:

1. Consumer Information:
   1. Consumer Number: A unique identification number assigned to your electricity connection.
   2. Name and Address: Your name and the registered address associated with the electricity connection.
2. Billing Period:
   1. Specifies the duration for which the electricity consumption is being billed.
3. Meter Reading Details:
   1. Present Reading: The current meter reading at the end of the billing period.
   2. Previous Reading: The meter reading at the beginning of the billing period.
   3. Units Consumed: The difference between the present and previous readings, representing your electricity consumption during the billing period.
4. Components of Charges:
   1. Consumption Charges: The cost of electricity consumption, usually calculated based on the number of units consumed.
   2. Fixed Charges: A fixed amount charged irrespective of the electricity consumption. It covers the costs associated with maintaining the infrastructure and providing service.
   3. Additional Charges: Any surcharges, taxes, or levies imposed by regulatory authorities or local government.
5. Tariff Details:
   1. Specifies the applicable tariff for your electricity connection, which outlines the rates for different slabs of consumption.
6. Due Date and Payment Information:
   1. Due Date: The date by which the payment must be made to avoid late fees or service disconnection.
   2. Total Amount Due: The sum of consumption charges, fixed charges, and any additional charges.
7. Payment History:
   1. Details of previous payments and outstanding amounts, if any.
8. Mode of Payment:
   1. Information on various payment methods accepted by BESCOM for settling your electricity bill.

BESCOM Electricity Tariff in Bangalore

Below is a table summarising the BESCOM electricity tariff in Bangalore:

Tariff Category	Fixed Charges per Month	Energy Charges (in paise/unit)
Areas under BBMP, Municipal Corporations, and Urban Bodies
For the first KW	Rs. 85 per KW	0-50 units: 410 paise
For every additional KW up to 50 KW	Rs. 95 per KW	51-100 units: 555 paise
For every additional KW above 50 KW	Rs. 150 per KW	101-200 units: 710 paise
		Above 200 units: 810 paise
Areas under Village Panchayats
For the first KW	Rs. 70 per KW	0-50 units: 400 paise
For every additional KW up to 50 KW	Rs. 85 per KW	51-100 units: 525 paise
For every additional KW above 50 KW	Rs. 140 per KW	101-200 units: 680 paise
		Above 200 units: 765 paise

Please note that these rates are subject to change, and consumers should verify the latest tariff information from BESCOM or relevant authorities.

Step-by-Step Guide to BESCOM Bill Payment

BESCOM Online Bill Payment Through Website

1. Visit BESCOM Website:

• Open your web browser and navigate to the official BESCOM website at www.bescom.org.

2. Navigate to the Payment Option:

• Look for the “Payment” or “Bill Payment” section on the homepage.

3. Select “Online Payment”:

• Within the payment section, click on the “Online Payment” option.

4. Enter Customer ID or BESCOM Account ID:

• Input your Customer ID or BESCOM Account ID. This information is available on your electricity bill.

5. Fill in Necessary Details and Submit:

• After entering your customer information, you will be prompted to fill in additional details such as payment amount and contact information.
• Double-check all the required fields for accuracy.

6. Verify Your Details Thoroughly:

• Before proceeding with the payment, review all entered details on the confirmation page.
• Verify the customer ID, payment amount, and other relevant information.

7. Make the Payment:

• Once you have verified all details, proceed to make the payment.
• Choose your preferred payment method (credit card, debit card, net banking, etc.).
• Follow the on-screen instructions to complete the transaction securely.

8. Payment Confirmation:
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• After a successful payment, the system should generate a confirmation message or receipt.
• Save or print the confirmation for your records.

How to Pay BESCOM Bill Online Using BESCOM Mithra App

Step 1: Download the BESCOM Mithra App

• Visit the app store on your mobile device (Google Play Store for Android or Apple App Store for iOS).
• Search for “BESCOM Mithra” and download the official app.

Step 2: Click on ‘Add Account ID’

• Open the BESCOM Mithra App on your mobile device.
• Look for the option that says ‘Add Account Id’ and click on it.

Step 3: Fill in the Account ID, RR Number, and Mention the Relationship

• Enter your BESCOM Account ID and RR (Revenue Recovery) Number. This information is available on your electricity bill.
• Specify your relationship with the account, such as whether you are the account holder.

Step 4: Click on Search

• After entering the required details, click on the ‘Search’ button to retrieve your bill information associated with the provided Account ID and RR Number.

Step 5: Check the Bill Details

• Once the app retrieves your bill details, review the information displayed. This includes the bill amount, due date, and other relevant data.

Step 6: Click on ‘Pay Now’

• If the information is correct and you’re ready to proceed, click on the ‘Pay Now’ option to initiate the payment process.

Step 7: Verify Name, Account ID, RR Number, and Outstanding Amount Thoroughly

• Before making the payment, carefully review the details presented on the payment confirmation screen.
• Verify your name, Account ID, RR Number, and outstanding amount to ensure accuracy.

Step 8: Choose the ‘Pay Now’ Option

• Once you’ve verified the details, select the ‘Pay Now’ option to proceed to the payment gateway.

Step 9: Go Ahead and Make the Payment

• Choose your preferred payment method (credit card, debit card, net banking, etc.).
• Follow the on-screen instructions to complete the transaction securely.

Bill Payment using Phone Wallet and UPI Apps

Phone wallets have become a convenient and popular means of making online bill payments. BESCOM supports various phone wallets, such as Paytm, Google Pay, and PhonePe. Here’s a step-by-step guide on how to pay your BESCOM electricity bill using a phone wallet like Paytm:
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Step 1: Download and Open the Paytm Mobile App

• Ensure you have the Paytm app installed on your smartphone.
• Open the app and log in to your Paytm account. If you don’t have an account, you can easily create one.

Step 2: Navigate to Recharge and Bill Payments Section

• Once logged in, navigate to the “Recharge and Bill Payments” section on the Paytm app.

Step 3: Click on Electricity Bill

• In the bill payments section, select the “Electricity Bill” option.

Step 4: Select State and Board (BESCOM)

• Choose the state as Karnataka and the board as Bangalore Electricity Supply Company Limited (BESCOM).

Step 5: Enter Customer ID or Account ID

• Enter your BESCOM Customer ID or Account ID. This information is typically available on your electricity bill.

Step 6: Check Bill Amount and Proceed

• Once the ID is entered, press “Proceed” to check the outstanding bill amount.

Step 7: Select Mode of Payment

• Paytm offers various payment options, including Debit Card, Credit Card, Net Banking, UPI, and the Paytm wallet. Choose the preferred mode of payment.

Step 8: Complete the Transaction

• Verify the payment details, including the bill amount and payment method.
• Click on “Pay Now” to complete the transaction securely.

Offline BESCOM Bill Payment

While BESCOM online payment methods offer convenience, BESCOM also provides the option for customers to make bill payments offline. This is particularly useful for individuals who prefer in-person transactions or may not have access to online payment facilities. Here’s a step-by-step guide on how to pay your BESCOM electricity bill offline:
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Step 1: Visit the Nearest Electricity Office

• Locate the nearest BESCOM electricity office or authorised payment collection center. These offices are strategically situated across the service area for customer accessibility.

Step 2: Carry the Electricity Bill

• Ensure you have a copy of your latest BESCOM electricity bill with you. The bill contains essential information such as your customer ID, account details, and the outstanding amount.

Step 3: Payment Options

BESCOM provides various payment options for offline transactions. You can choose from:

• Cash: Pay the bill amount in cash at the counter.
• Debit Card: Some offices may accept payment through debit cards.
• Credit Card: Certain offices may facilitate credit card payments.
• Demand Draft: Prepare a demand draft in favor of BESCOM and submit it along with the bill.
• UPI: Make payment using UPI at the designated counters.
• Phone Wallet: Some offices may accept payment through popular phone wallets.

Step 4: Present the Bill and Choose Payment Method

• Queue up at the payment counter and present your electricity bill along with the chosen payment method.

Step 5: Payment Confirmation

• After completing the payment, ensure that you receive a payment receipt or acknowledgement from the BESCOM office. This document serves as proof of payment.

Step 6: Record Transaction Details

• Make a note of the transaction details, including the payment receipt number, date, and the amount paid. This information can be useful for future reference or in case of any discrepancies.

Step 7: Additional Assistance

• If you have any questions or require assistance during the payment process, feel free to ask the BESCOM office staff for guidance.

Step 8: Ensure Receipt of Payment
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• Double-check the payment receipt to confirm that all details, including your customer ID and the amount paid, are accurate.

By following these steps, you can successfully complete your BESCOM electricity bill payment offline. This method provides an alternative for those who prefer face-to-face transactions or encounter challenges with online payment methods.

Viewing Electricity Bill on BESCOM Website

Accessing and reviewing your electricity bill details online is a convenient way to stay informed about your consumption and payment status. BESCOM provides an online portal where customers can easily view and download their electricity bills. Here’s a step-by-step guide on how to view your electricity bill on the BESCOM website:

Step 1: Visit the BESCOM Website

Open your preferred web browser and navigate to the official BESCOM website at www.bescom.org.

Step 2: Log in Using User ID and Password

If you have already registered on the BESCOM website, log in using your user ID and password. If you haven’t registered, you may need to create an account by providing the necessary details.

Step 3: Select “View Bill” Option

Once logged in, look for the option labeled “View Bill” or a similar term. This option is typically found in the customer BESCOM online portal or dashboard.

Step 4: Choose the Relevant Details

Enter the required details, whichmay include your customer ID, account number, or other identification information. Follow the on-screen instructions to proceed.

Step 5: Access Bill Details

After entering the necessary details, click on the “Submit” or “View Bill” button. This action will provide you access to your current or past electricity bills.

Step 6: Review Bill Information

On the bill details page, review the information provided. This includes your billing period, meter readings, consumption details, and the total amount due.

Step 7: Download or Print (Optional)

If needed, you can download or print a copy of your electricity bill for your records. Many online portals offer this option for customers who prefer hard copies or digital backups.

Step 8: Check for Additional Information

Explore the website for any additional information or features related to your account, such as payment history, consumption trends, or energy-saving tips.

Step 9: Log Out Securely

After viewing your bill and accessing any necessary information, log out of your BESCOM account securely to protect your personal data.

Applying for a New Connection at BESCOM

Applying for a new electricity connection with BESCOM is a straightforward process that can be initiated through the official BESCOM website. Follow these steps to seamlessly apply for a new connection:

Step 1: Visit the BESCOM Website

Open your web browser and go to the official BESCOM website at www.bescom.org.

Step 2: Select “New Connection”

Navigate to the section of the website that provides services related to new connections. This may be labeled as “New Connection” or a similar term.

Step 3: Fill in Personal Details and Application Information

Complete the online application form by providing accurate personal details. This may include your name, address, contact information, and other relevant identification details.

Step 4: Choose the Application Type

Specify the type of new connection you are applying for. This could include residential, commercial, or industrial connections. Select the appropriate category based on your needs.

Step 5: Address where Power Supply is Required

Clearly mention the address where you require the power supply. Provide accurate location details to facilitate the connection process.

Step 6: Correspondence Address

If your correspondence address is different from the location where the power supply is needed, enter the relevant details. This ensures that communication and official documents reach you correctly.

Step 7: Click on “Continue”

Once you have filled in all the necessary details, click on the “Continue” or a similar button to proceed with the application.

Step 8: Submit Essential Documents

BESCOM may require certain documents to process your new connection application. Ensure you submit all the necessary documents as specified on the website.

Step 9: Await Contact from BESCOM Authorities

After submitting the application and required documents, BESCOM authorities will review your request. You may be contacted for additional information or to schedule a site visit if necessary.

Step 10: Completion of Application

Once your application is processed and approved, you will be informed of the completion. At this point, you will receive further instructions on when and how to proceed with the connection.

BESCOM Bangalore Customer Care

In case of any issues, queries, or assistance regarding BESCOM services, customers can reach out to the dedicated customer care support. BESCOM offers various channels of communication to ensure that consumers can easily access the help they need. Here are the key contact details for BESCOM Bangalore customer care:

24×7 Helpline Number: 1912

• Dialing 1912 connects customers to BESCOM’s 24×7 helpline. This number serves as a centralised point for addressing a wide range of inquiries, including power outages, billing concerns, and general assistance.

WhatsApp Numbers:

• General Helpline: 9449844640
• Safety Issues: 9483191212, 9483191222

Using WhatsApp for Assistance:

• Customers can utilise WhatsApp to report safety issues or emergencies related to electricity services. BESCOM has designated numbers for specific concerns, ensuring a prompt and targeted response.

How to Reach BESCOM Customer Care:

• Save the helpline number 1912 in your contacts for quick access during emergencies or general inquiries.
• Use WhatsApp to report safety issues by sending messages to the designated safety helpline numbers.

Additional Tips:

• When reaching out to customer care, be prepared with your customer ID or account details for a more efficient response.
• Clearly communicate the nature of your issue or inquiry to enable the customer care team to assist you promptly.

How to Use NoBroker Pay for BESCOM Bill Payment

1. Download the NoBroker app or visit the NoBroker website.
2. Navigate to the “NoBroker Pay” section.
3. Link your payment method securely.
4. Select “BESCOM” as the biller.
5. Enter your BESCOM account details.
6. Confirm the payment amount and proceed.
7. Enjoy the benefits of using NoBroker Pay, including rewards for your transactions.

Simplifying BESCOM Bill Payment with NoBroker Pay and Rewards

By choosing NoBroker Pay, you not only streamline your BESCOM bill payment process but also tap into a rewarding experience. Make the most of the convenience, security, and incentives offered by NoBroker Pay, turning your routine bill payments into an opportunity to earn valuable rewards. Unlock Rewards, Simplify Payments, and Experience the Future of Bill Payment with NoBroker Pay!

Frequently Asked Questions

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