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RERA West Bengal 2025: Online Registration Process, Eligibility, Documentation, Complaint Filing & Project Status

Published : May 30, 2025, 4:03 PM

Updated : May 30, 2025, 4:04 PM

Author : author_image Ananth

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The RERA law of 2016 is a significant step towards regulating the real estate sector in the state, aiming to enhance transparency and protect the interests of homebuyers. The law mandates the registration of projects and agents, requires specific disclosures by promoters, and sets up an adjudicating mechanism for handling disputes. The RERA law helps bring accountability for developers and real estate agents, ensuring that projects are completed on time and to the promised standards. Understanding the provisions of RERA West Bengal is crucial for anyone looking to buy property in the state, as it empowers them with rights and mechanisms for grievance redressal.

This overview will guide you through the essential aspects of WB RERA, how it protects you and what measure you can take as a homeowner if you’re property is not finished in given time.

What is RERA West Bengal?

The RERA, also known as the Real Estate (Regulation and Development) Act, 2016, is a landmark central legislation enacted by the Parliament of India to address concerns in the real estate sector. The primary objectives of this act are to protect the interests of homebuyers, ensure transparency and accountability in real estate transactions, boost investment, and establish an adjudicatory mechanism for speedy dispute resolution. They are responsible for holding the builders accountable in case of any delay, quality control, or complaint filed against them. 

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Benefits of RERA West Bengal for Apartment Buyers

RERA West Bengal offers numerous advantages, making property buying a more secure and transparent experience for apartment buyers. These benefits of RERA for buyers are crucial for safeguarding your investment, highlighting why RERA is important.

  • Transparency: Developers must specify project completion timelines.
  • Protection Against Project Delays: Buyers are entitled to compensation or refunds with interest for delays.
  • Legal Grievance Redressal: Easy and accessible grievance redressal.
  • Mandatory Disclosure of Project Details: Access to approved plans, layouts, and government approvals via the West Bengal RERA website.
  • Safe Advance Payment Limits: Promoters cannot accept more than 10% of the property cost as an advance before entering into a registered agreement for sale.
  • Escrow To Secure Payment: Seventy per cent of the funds collected from buyers must be maintained in a separate escrow account, to be used only for the construction and land costs of that specific project.

What are the Key Features of RERA West Bengal?

The RERA Act in West Bengal incorporates several key features designed to effectively regulate the real estate sector and protect all stakeholders involved.

  • Project and Agent Registration Mandate: All eligible commercial and residential projects and real estate agents must register with WBRERA before marketing or selling.
  • Promoter Disclosure Norms: Developers must disclose all project details on the office RERA West Bengal website, including project plan, layout, government approvals, land title status, and completion schedule.
  • Escrow Requirements: Mandatory deposit of 70% of allottees' funds into a dedicated project escrow account.
  • Sales Agreement Clauses Under RERA: Standardisation of the sale agreement format to ensure fairness and transparency.
  • Grievance Redressal and Penalties: Establish a mechanism for resolving disputes and imposing penalties for non-compliance with RERA West Bengal rules and regulations.
  • Real-Time Project Tracking: Buyers can track the progress of RERA West Bengal-registered projects through the authority's portal.

Documents Required for RERA Registration in West Bengal

To ensure compliance, promoters and real estate agents must submit specific documents for RERA registration. This RERA West Bengal documents list is comprehensive.

For Promoters/Builders:

  • Authenticated copy of PAN card.
  • Audited the promoter's balance sheet and ITR reports for the preceding three financial years.
  • Details of the enterprise, sanctioned plan, layout plan, and proposed project specifications.
  • Photographs of the promoters/directors/partners.
  • An authenticated copy of the legal title deed reflects the promoter's land title.
  • Commencement Certificate from the competent authority.
  • Proforma of the allotment letter, agreement for sale, and conveyance deed.
  • Number, type, and carpet area of apartments for sale.
  • Names and addresses of real estate agents (if any) for the proposed project.

For Real Estate Agents:

  • Brief details of the enterprise, including its name, registered address, and type of enterprise (proprietorship, society, partnership, company, etc.).
  • Particulars of registration (e.g., COI, Partnership Deed).
  • Photographs of the real estate agent, if an individual, and of partners, directors, etc., in case of other entities.
  • Authenticated copy of PAN card.
  • Authenticated copy of the address proof of the place of business.
  • If exempted, income Tax Returns for the three preceding financial years or a declaration.

Others (Co-promoters, Landowners, Legal Heirs)

  • Similar documents proving identity, address, legal status, and rights related to the project will be required as applicable.

How to Register for RERA West Bengal Online

The process for RERA registration West Bengal is primarily online, making it accessible. Here's how to register project in RERA West Bengal for promoters, and a similar process applies to agents.

  • Step 1: Visit the Official RERA Website: https://rera.wb.gov.in/.
  • Step 2: Select whether you register as a 'Promoter' or 'Real Estate Agent'. Create a user ID and password for the website. 
  • Step 3:Complete the application form with all requisite details accurately.
  • Step 4: Upload scanned copies of all the necessary documents per the checklist.
  • Step 5: Pay the prescribed RERA West Bengal registration fees online through payment gateways.
  • Step 6: Upon successful submission and verification, download the RERA registration acknowledgement or certificate.

How to Check RERA-Registered Projects and Agents?

Verifying the RERA status of a project or agent is crucial. You can easily check the RERA project status or agent search online.

  • Step 1: Access the RERA Portal: https://rera.wb.gov.in/
  • Step 2: Look for sections like 'Registered Projects' or 'Registered Agents.' Use search filters such as project name, location, promoter name, or agent name.
  • Step 3: Check the registered projects' registration number, validity, and other project details.
  • Step 4: For agents, verify their registration number and validity.
  • Step 5: View or download the RERA registration certificate for the project or agent. This provides a list of RERA-registered projects in West Bengal.

Role of RERA in Home Loan Approvals

RERA and home loan approvals are closely linked. RERA registration significantly influences the home loan approval process.

  • Is the RERA Number Mandatory for Loan Disbursal? Yes, for many banks and financial institutions, the project's RERA registration number is a key prerequisite for approving and disbursing home loans, so finding out if RERA is needed for a home loan is crucial.
  • How Banks Verify Project Authenticity: Banks use the registration details on the West Bengal RERA website to verify the project's legal status and authenticity and ensure it has the necessary approvals.
  • Impact on Loan Application Success Rate: Applying for a loan for a RERA-registered project generally increases the chances of approval as it reduces the risk for both the lender and the buyer.

RERA West Bengal Fees and Charges 

The RERA registration fees in in West Bengal vary for promoters and agents based on the West Bengal Real Estate (Regulation and Development) Rules, 2021. The RERA agent fees in 2025 are also specified. 

Promoter Registration Fees:

  • Residential Projects:
    • Up to 1000 sq. meters: ₹10 per sq. meter.
    • Above 1000 sq. meters: ₹10,000 plus ₹20 per sq. meter for the area exceeding 1000 sq. meters (subject to a maximum of ₹10 lakhs).
  • Commercial or Any Other Projects (excluding residential and plotted development):
    • Up to 1000 sq. meters: ₹50 per sq. meter.
    • Above 1000 sq. meters: ₹50,000 plus ₹100 per sq. meter for the area exceeding 1000 sq. meters (subject to a maximum of ₹15 lakhs).
  • Plotted Development Projects: ₹5 per sq. meter of the total area of the plot (subject to a maximum of ₹5 lakhs).
  • Online Payment Process: Fees are typically paid online via the RERA portal.

Agent Registration Fees:

  • Individual: ₹10,000
  • Other than Individual (e.g., Company, Firm): ₹50,000 
  • Validity Period and Renewal Fee: Registration is typically valid for 5 years. Renewal fees are approximately ₹5,000 for individuals and ₹50,000 for others.
  • Late Charges: Applicable for delays in registration or renewal.

Complaint Filing Fees:

  • Minimum and Maximum Fee Range: A fee of ₹1,000 is generally applicable for filing a complaint with WBRERA.
  • Digital Payment Process: Fees are paid online while filing the complaint.

Process Of RERA West Bengal Complaint Filing & Grievance Redressal

WBRERA provides a mechanism to file a RERA complaint online. Homebuyers can check their complaint statu through the portal.

Steps to File a Complaint (Online):

  • Visit the official RERA West Bengal website.
  • Navigate to the complaint registration section.
  • Fill in the prescribed complaint form (usually Form M or as specified) with details of the complainant, respondent, project, and nature of the grievance.
  • Upload supporting documents.
  • Pay the applicable complaint filing fee online.
  • Submit the complaint and note the acknowledgement number for future reference to check the complaint status.

Documents Required

  • Document Checklist: Agreement for sale, payment receipts, correspondence with the developer/agent, photographs (if any), and other relevant documents.
  • Response Timeline: The authority is expected to dispose of complaints within a specified period (usually 60 days from filing).
  • Escalating to Appellate Tribunal (REAT): If you are dissatisfied with the WBRERA's decision, you can appeal to the West Bengal Real Estate Appellate Tribunal (WBREAT) within 60 days.
  • Refunds, Compensation, Penalties: Based on the case, WBRERA can order refunds with interest, compensation for losses, and impose penalties on errant developers or agents.

RERA Case Status Checker

It is important to track the progress of a filed complaint. If you are familiar with the Maharera system, you can check RERA case status on the official portal.

  • Step 1: How to Check Case Progress: Visit the official West Bengal rera website and look for a section related to 'Case Status' or 'Complaint Status' to check your case status.
  • Step 2: Search by Case Number / Project Name: To find the case, you will likely need your complaint reference number or project details.
  • Step 3: Understanding Order Details & Hearing Dates: The portal should provide updates on hearing dates, orders passed, and other relevant information.
  • Step 4: Importance of Case Tracking for Buyers: Regularly checking the status helps buyers stay informed and take necessary actions.

RERA West Bengal Office Details

The RERA West Bengal office address and helpline number are important for direct communication or visits. RERA West Bengal functions under the Housing Department of the Government of West Bengal.

Full Postal AddressWest Bengal Real Estate Regulatory Authority
Calcutta Greens Commercial Complex (1st Floor)
1050/2, Survey Park
Kolkata-700075
Helpline & Complaint Number033-2416-0606
Emailrera.wb@gmail.com
Working Hours10:00 AM to 4:00 PM, Monday through Saturday. They are closed on Sundays.

Who is the RERA West Bengal Chairman?

As of late 2022, Mr. Sandipan Mukherjee is the RERA West Bengal Chairman. He is responsible for overseeing the implementation of RERA regulations, ensuring transparency, adjudicating disputes, and protecting the interests of homebuyers and other stakeholders in the real estate sector of West Bengal.

Latest News About RERA West Bengal

Stay updated with RERA West Bengal’s latest news. After the Supreme Court struck down the state's real estate law (WBHIRA) in 2021, West Bengal has been actively working on implementing the central RERA. The official website is now functional, and project/agent registrations are underway. Recent focus has been on bringing all eligible ongoing and new projects under the RERA to ensure compliance and build trust among homebuyers. Keep an eye on official announcements for new circulars or rules related to RERA WB.

RERA (Real Estate Regulation and Development) for Other Cities and States

Rera Bill
Rera KarnatakaRera Mumbai
Rera MaharashtraRera Gurugram
Rera DelhiRera Gujarat
Rera TelanganaRera Rajasthan
Andhra Pradesh ReraRera Odisha
Rera KeralaRera Assam

How NoBroker Can Help?

Navigating the complexities of real estate transactions can be challenging. RERA is crucial in safeguarding your interests, and understanding its provisions is paramount. NoBroker provides a platform where you can find numerous property listings from RERA-verified builders. We encourage all users to verify the RERA registration of projects before making any investment. 

Final Tip: Never buy unregistered projects to avoid risks and legal complications. Your awareness is your best protection.

Frequently Asked Questions

Q: Is RERA mandatory for all projects in West Bengal? 

Ans: RERA is mandatory for projects where the land area is over 500 sq. meters or if the number of apartments to be developed is more than eight. This is a key aspect of RERA is mandatory.

Q: How can I check if a project is RERA registered in West Bengal? 

Ans: You can check the registration status on the official West Bengal RERA website by searching for the project name, promoter name, or RERA registration number.

Q: What is the fee for filing a complaint with RERA West Bengal? 

Ans: A fee of ₹1,000 is generally applicable for filing a complaint with WBRERA.

Q: What are my rights as a buyer if a project is delayed under WBRERA? 

Ans: Understanding buyer rights under RERA is crucial. If a project is delayed beyond the promised completion date, you are entitled to either withdraw from it and receive a refund with interest or continue with it and receive compensation for every month of delay, as per the terms of the agreement and RERA provisions.

Q: Can I file a complaint against a real estate agent under RERA West Bengal? 

Ans: Yes, if a real estate agent misrepresents, engages in unfair practices, or fails to comply with RERA regulations, you can file a complaint with WBRERA.

Q: Where can I find the RERA West Bengal rules and regulations?

Ans: The detailed West Bengal Real Estate (Regulation and Development) Rules, 2021, and other regulations are available on the official RERA website or the Housing Department website of the Government of West Bengal.

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