How to Write Application to Delhi Jal Board?

If you received the wrong water bill, then let me tell you that you are not alone. Delhi Jal Board (DJB) has received a huge number of complaints regarding water bills with inflated charges. If you think that you have received the wrong water bill, then let me tell you how to write application to Delhi Jal Board:

(Your Address)

(Date)

The Executive Engineer

Delhi Jal Board

New Delhi 1100XX

Subject: Complaint About Excessive Billing

Dear sir,

I am writing this letter to request you to look into the water bill for K.No. XXXXXXXXXX. We received a water bill of Rs. 10,000 for the duration of the last 6 months (180 days). My average water consumption in a family of only four people was only 5-10 units per month from February 2020 till December 2020.

I don’t know how the consumption increased so much during the winter months. We did not increase our consumption and some errors must have been made during the calculation of the bill. Therefore, I request you to look into the issue and send me the updated bill.

Thanking you

Yours truly

(Your Name)

(Your Contact Number)

(Your Signature)

• You can contact 1916 / 1800117118

• You can also mail to grievances-djb@delhi.gov.in.

• Complaint can be registered through DJB WhatsApp Number: 9650291021

http://delhijalboard.nic.in/sites/default/files/ZRO%20list%2031.08.2021.pdf

I hope I answered your question on how can I write application to Delhi Jal Board for the wrong bill.

It’s very common to receive the wrong water bill in Delhi nowadays. Fortunately, you can easily file a complaint regarding the same. Let me tell you how to file a Delhi Jal Board complaint online as well as how to write an application to Delhi Jal Board for bill complaint.

G-4635, Street Number-XX

Uttam Nagar

New Delhi-1100XX

[Date]

The Executive Engineer

Delhi Jal Board

New Delhi-1100XX

Subject: Complaint about excessive billing

Dear sir,

Through this letter, I would like to draw your kind attention to the excessive billing of my water consumption over the last month. My water bill for last month has suddenly increased to 3 times the normal bills. My customer ID is: K6878557 and the water connection is in the name of Mahesh Kumar. I request you to look into the water billing details for the last 3 months:

Please check the water bill for November. This bill is 3 times the bill of September or October even though the total consumption units are almost the same. I have complained several times to the customer care number but no action has been taken so far.

I request you to look into the issue and take the necessary action soon as possible.

Thanking you

Yours sincerely

Mahesh Kumar

9818XX48X45

You will just have to enter details like your name, address, K. No., contact details, etc. to file your complaint. You can also upload the relevant documents to support your case here.

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I hope now you know how to file a Delhi Jal Board complaint online.

Hi Buddy,

You are not alone if you recently received an inflated water bill from DJB with incorrect readings. It has received numerous Delhi Jal Board complaints excess billing and has asked its zonal officers to conduct "meter image audits" to correct the matter.

DJB has issued a warning to its field staff, stating that if examples of incorrect readings are discovered, action will be taken.

My water bill increased by over three times in the last month compared to the previous month. The exaggerated bill amount has irritated and angered me. However, one of my acquaintances advised me to write a letter to Delhi Jal board for excess bill complaint. Fortunately, I was able to obtain the above-mentioned answers during this period.

I am grateful to Laxmi and Somnath for supplying the format of the Delhi Jal board bill correction application.

I tried calling them at 1916 / 1800117118 before giving them the letter, and I also sent them an email at grievances-djb@delhi.gov.in.

I obtained these contact information from Somnath's response. I've already expressed my dissatisfaction to them.

I have provided my bill for your reference,

Please review my bill and let me know whether this price increase is fair or if I should file a complaint with the DJB right away.

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I live in a rented flat in Delhi and I diligently follow Delhi Jal Board on Twitter. I started doing that because DJB shares updates and announcements on Twitter as well. While they send SMS, my landlord doesn’t bother to forward it to us. Although, we don’t get water bill but once we were sent a water bill of Rs. 943. We knew there was some mistake so we decided to file Delhi Jal Board Complaint. I think writing an application helps too but I decided to file a complaint on the mobile app. It’s convenient that way. 

So, I downloaded the DJB Complaint app - DJB mSeva and registered myself. I entered the K no. (consumer number present on the bill) and proceeded to login. These are the next steps that I followed:

• I clicked on the left corner in the menu bar

• I saw a ‘Grievance’ redressal option and clicked on it

• Then I had to enter Grievance Category, Grievance Type and Description

• As a proof I attached the physical copy of the water bill and submitted it

It didn’t take much time for me to get redressal via mobile app. Although, I highlighted the same issue on Twitter as well. Within the next 48-72 hours, my bill was recalculated and I was informed that the revised bill was zero. 

Turns out Delhi Jal Board online complaint registration is faster and convenient than writing an application. 

If you have any issues, you should do the same thing. I am sure you will get solution faster this way.

There were water supply issues in my society in Uttam Nagar earlier due to poor handling of the water pipes by government servants. All the society members were tired of pointing out this issue often. So we decided to complain to the Delhi Jal Board about the problem. You must know that before you are in a position to make complaints you should have updated Delhi Jal Board bill payments. I will share the process to make payment and let you know how you can file a complaint.

Guide to paying DJB bills online:

1) You need to go to the DJB customer portal.

2) Then you have to select "Pay Online."

3) Select your chosen method of payment.

4) Enter your KNO number.

5) A page will open the payment information.

6) Then you have to complete the payment in the last step.

Delhi Jal Board complaint number:

You can make a complaint if you believe you have received an excessive water bill by calling customer service or sending an email. You can also refer to the above answers to get an idea about the Delhi Jal Board complaint letter. The following are the methods that are already mentioned in the above answers.

• 1916 or 1800117118 for customer service 

• Delhi Jal Board complaint email ID:

  grievances-djb@delhi.gov.in

   

• WhatsApp: 9650291021.

• DJB complaint status: After filing a complaint, DJB will send you an SMS with a complaint reference number so you can track it in the future.

Guide to getting Delhi Jal Board duplicate bill:

1) First, you must go to the DJB's official website.

2) Go to the DJB's duplicate bill download link in step two.

3) Enter the 10-digit number that is listed on the invoice.

4) Complete the on-screen captcha and select "see bill details.

5) A PDF button and the information of your bill will be displayed. Your bill is available for download in PDF format.

Now you can pay the bills with this guide about the Delhi Jal Board bill payment.

Delhi faces water scarcity and water problems a lot. Just a few months ago, a neighbour came to us to seek help in writing a complaint letter to Delhi Jal Board. I was not very aware of it so I googled and found the answer from Somnath in the NoBroker Forum. He has given the format very well, and you can follow it. Here is the format of application to Delhi Jal Board for change of meter or to raise a complaint.

It should be an official letter, mentioning

• Your name

• Your contact number or email ID

• Your issue and other facts. 

Just make sure you write it in an official format, and that will be enough. Send this application to Delhi Jal Board (HQ) Public Relations Office Room No. 306, 3rd Floor Varunalaya Ph-II, Jhandewalan, Karol Bagh, New Delhi-110005, and your complaint will be looked after.

How to do the application for Delhi Jal Board for metre change?

You can also fill out the form online for metre changes. Here is the link to it:

or 

The online process is also very easy, so try it out first. 

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