How to Lodge Complaint for Airtel Broadband?

Ever since the lockdown happened, we have realised how crucial it is to know about the customer care numbers of internet service providers. Like you, even I had no idea of how to complaint Airtel broadband. So, I asked a few of my friends who guided me quite well through the process. I will share with what they told me about it.

How to lodge complaint for Airtel broadband?

You can contact Airtel broadband customer support if you need help with your internet service. For its internet services, Airtel provides round-the-clock customer care support. You can file concerns, etc., using the most recent Airtel broadband grievance number.

The Airtel broadband customer service number is 121. You can dial this toll-free number anytime, day or night, without paying any fees.

How to lodge a complaint for Airtel broadband Area Wise?

To assist the Airtel team serve you more effectively, call these lines from your registered mobile phone number.

How to complaint Airtel broadband?

There are a few other ways too, of raising an issue against Airtel broadband service.

Through Nodal Team: At the initial point of contact, they strive to satisfy any problems. If you don't receive a suitable response to your question or complaint at the customer support centre, you can contact their

by providing the specifics of your concern as well as your complaint reference number.

Through Appellate Authority: You can opt to initiate an appeal with the 

directly by email, facsimile, mail, in person, or by calling the complaint centre's Consumer Care Number if the response offered for the complaint is unsatisfactory.

Points to remember about how to lodge complaint for Airtel broadband

1. a) The Appellate Authority is open from 9:30 am to 6:30 pm, Monday through Friday.

2. b) The complaint information (Service Request No.) provided by the complaint centre shall be accessible for making an appeal to the Appellate Authority.

3. c) The appeal must be submitted 90 days after the grievance or request resolution deadline set by the complaint centre has passed.

4. d) Within three days of receiving a report of the problem, the Appellate Authority will offer a Unique Reference number.

After receiving an appeal, the Appellate Authority will respond with a decision in 39 days.

Now you understand about how to complaint Airtel broadband.