BWSSB bills domestic homes, apartment complexes, and businesses under different water tariff slabs, with a sewerage charge added to the bill. The applicable rates also increase by 3% every April, affecting the amount consumers pay for water services. This blog explains how to pay your Bangalore water bill online and offline, what your bill includes, and how the charges are calculated with a worked example. It also explains how to raise a BWSSB complaint if you notice an incorrect charge or need help with a water service issue.
Bangalore Water Bill Payment: Quick Info
Here is the quick info table for Bangalore Water Bill Payment and BWSSB services:
| Particulars | Details |
|---|
| Official Website | BWSSB Official Website |
| Initiated by | Bangalore Water Supply and Sewerage Board (BWSSB) |
| Head Office Address | Cauvery Bhavan, K.G. Road, Bengaluru, Karnataka – 560009 |
| Contact Number | 1916 (24×7 helpline |
| Email | Official BWSSB contact emails vary by department; consumers can use the complaint portal for service-related issues. |
| Working Days | Monday to Friday* |
| Complaint Cell | 1916 (24×7) |
| WhatsApp Complaint Number | 8762 228 888 (WhatsApp messages only) |
| Additional Helpline | 14420 for safer cleaning of septic tanks and sewers |
BWSSB Water Tariff 2026-27: Bangalore Water Charges Per KL
The Bangalore Water Supply and Sewerage Board (BWSSB) revised its water tariff based on consumption and connection category. The revised rates apply from 1 April 2025, with billing under the revised tariff starting from 1 May 2025. The tariff also includes a 3% annual increase from 1 April each year. Here are the applicable BWSSB water charges across different connection categories:
Domestic Water Tariff Rates
Here are the BWSSB domestic water tariff rates based on monthly water consumption:
| Monthly Water Consumption | Water Tariff |
|---|
| Minimum / 0–8 KL | ₹8.50 per KL (₹68 minimum) |
| 8–25 KL | ₹14 per KL |
| 25–50 KL | ₹34 per KL |
| 50 KL and above | ₹55 per KL |
Water Tariff for Flats and Multi-Storey Buildings
Here are the BWSSB water tariff rates for flats, group housing and multi-storey domestic buildings based on monthly consumption:
| Monthly Water Consumption | Water Tariff |
|---|
| 0–200 KL | ₹25 per KL |
| 200–500 KL | ₹28 per KL |
| 500–1,000 KL | ₹32 per KL |
| 1,000 KL and above | ₹55 per KL |
Note: The minimum water charge is ₹25 per flat/house, multiplied by the number of flats, or the actual consumption charge, whichever is higher.
Non-Domestic Water Tariff Rates
Here are the BWSSB non-domestic water tariff rates applicable to different consumption slabs:
| Monthly Water Consumption | Water Tariff |
|---|
| Minimum / 0–10 KL | ₹60 per KL |
| 10–25 KL | ₹70 per KL |
| 25–50 KL | ₹80 per KL |
| 50–75 KL | ₹95 per KL |
| 75–100 KL | ₹98 per KL |
| 100 KL and above | ₹99 per KL |
BWSSB Bulk Water Charges
Here are the BWSSB bulk water charges for industries, swimming pools, BIAL, and other specified bulk consumers:
| Bulk Consumer Category | Water Tariff |
|---|
| Industries and Swimming Pools | ₹99 per KL |
| BIAL | ₹99 per KL |
| Bidadi Industrial Area (KIADB) | ₹99 per KL |
| Kanakapura Bulk Supply | ₹10 per KL |
| Vedavijnana Maha Vidya Peeta / Jain International Residential School | ₹60 per KL |
| Agara Grama Panchayat | ₹19 per KL |
BWSSB Sewerage and Sanitary Charges
Here are the BWSSB sanitary and sewerage charges applicable to different connection categories:
| Connection Category | Sanitary/Sewerage Charge |
|---|
| Domestic | 25% of water supply charges |
| Domestic-HR | 25% of water supply charges or ₹130 per flat/house, whichever is higher |
| Non-domestic | 25% of water supply charges |
| Borewell-based premises | Charges vary based on the applicable category |
Note: The tariff structure provides for an additional 6.25% quarterly increase in the sewerage charge, with the increase reaching 25% at the end of 2025–26.
How to Pay Bangalore Water Bill Online?
You can pay your Bangalore water bill online through the BWSSB SAJALA portal or KarnatakaOne. Follow the steps below to check your bill details and complete the payment securely.
Steps to Pay Bangalore Water Bill Through SAJALA Portal
Use the following steps to check your outstanding bill and complete the payment through the SAJALA portal:
- Step 2: Enter Your RR Number
Enter your 8-digit RR Number in the designated field.
- Step 3: Select the OTP Option
Choose to receive the OTP on your registered mobile number or email ID.
- Step 4: Send and Verify the OTP
Click “Send OTP” and enter the OTP received on your selected contact method.
- Step 5: Verify Your Bill Details
Check your consumer details and outstanding water bill amount, including any applicable arrears.
- Step 6: Complete the Payment
Select the available online payment option and complete the transaction.
- Step 7: Save the Receipt
Save or download the payment confirmation or receipt for future reference.
Mobile number not registered? You won't receive the OTP. Pay through KarnatakaOne below instead, as it lets you pay as a guest.
.
Steps to Pay Bangalore Water Bill Through KarnatakaOne
Follow these steps to retrieve your BWSSB bill and make the payment through the KarnatakaOne portal:
- Step 1: Click on Pay Water Bill
- Go to the KarnatakaOne page and click "Pay Water Bill
- Step 2: Enter Your RR Number
Enter your RR Number in the “Search For RR Number” field and click “Search.”
- Step 3: Verify Bill Details
Check your consumer name, address, bill number, bill date, and bill amount displayed on the screen.
- Step 4: Enter Guest Mobile Number
If you are paying as a guest, enter your mobile number in the Guest Mobile Number field.
- Step 5: Accept the Terms and Conditions
Select the checkbox to agree to the terms and conditions before proceeding.
- Step 6: Select a Payment Gateway
Choose an available payment gateway, such as NTT DATA Payment Services or Razorpay.
- Step 7: Complete the Payment
Click “Continue for Payment,” complete the transaction using your preferred payment method, and save the receipt.
How to Pay Bangalore Water Bill Offline?
You can also pay your BWSSB water bill offline by visiting a nearby KarnatakaOne service centre or BWSSB office.
Step 1: Carry your bill: Bring your latest water bill or note down your 8-digit RR Number.
Step 2: Visit a centre: Visit your nearest KarnatakaOne service centre or BWSSB division office.
Step 3: Provide your details: Share your RR Number and bill amount with the counter assistant.
Step 4: Make the payment: Pay using the payment methods accepted at the centre, such as cash, cheque, DD, UPI, or card.
Due Date and Late Payment
- Your BWSSB bill displays the due date, usually along with the bill details.
- Pay your water bill on or before the due date to avoid applicable late-payment charges.
- Late payments may attract penalties or additional charges as per BWSSB rules.
- Keeping your bill payments up to date can help avoid arrears and potential service-related issues.
How to Register a Bill Complaint in the BWSSB Portal?
You can register a BWSSB complaint online by entering your contact details, location, complaint category, and description through the official complaint portal.
- Step 1: Open the BWSSB Complaint Portal
Visit the BWSSB online complaint portal and click “Add New Complaint.”
- Step 2: Enter Your Contact Details
Provide your consumer name, email address, contact number, and address in the respective fields.
- Step 3: Add Your Location
Mark your location on the map. You don't need to enter latitude and longitude.
- Step 4: Select the Complaint Category
Choose the relevant Category and Sub Category from the dropdown menus.
- Step 5: Enter Your RR Number
Enter your RR Number in the designated field, if applicable to your complaint.
- Step 6: Describe Your Complaint
Provide a clear description of the issue in the “Describe Your Complaint” field.
- Step 7: Submit the Complaint
Review the information entered and click “Submit” to register your complaint.
- Step 8: Track Your Complaint
Use the “View Complaint” option on the portal to check the status of your registered complaint.
Note: You can also pay your Tata Power electricity bill through the NoBroker mobile app by following the same steps.
Pay Your Bangalore Water Bill With NoBroker
If you already use NoBroker for rent or other bill payments, you can also pay your BWSSB water bill through the platform. Open Utility Bills, select Water, choose BWSSB, and enter your RR Number. Your outstanding amount is fetched from BWSSB, allowing you to review the bill details before making the payment. You can pay using UPI, credit or debit card, or net banking. Payments are processed through Bharat Connect (BBPS), the RBI-regulated bill payment network operated by NPCI Bharat BillPay Ltd. Any applicable convenience fee is displayed before you confirm the payment.
Pay your BWSSB bill on NoBroker →
Frequently Asked Questions
Q. What is an RR Number in the Bangalore water bill? Ans: An RR Number is the unique identification number assigned to your BWSSB water connection, used to access bill details and make payments online.
Q. How can I check my BWSSB water bill without a physical bill? Ans: You can check your BWSSB water bill online through the SAJALA portal by entering your RR Number and verifying your registered contact details.
Q. What should I do if my Bangalore water bill has an incorrect amount? Ans: You can register a billing complaint with BWSSB online by providing your consumer details, RR Number, complaint category, and a description of the issue.
Q. Can I pay my BWSSB water bill through a mobile app? Ans: Yes, you can use supported digital payment platforms, including the NoBroker app, to check your outstanding bill and complete your BWSSB water bill payment.
Q. What happens if my BWSSB water bill payment fails? Ans: Check your payment status and bank account first. If the amount was debited but remains unpaid, retain the transaction details and contact support.
Q. Why did my water bill go up in April? Ans: BWSSB raises water rates by 3% every 1 April, so bills rise even if your usage stays the same.
Q. I don't have my mobile number registered with BWSSB. Can I still pay online? Ans: Yes. Use KarnatakaOne, which lets you pay as a guest with just your RR Number.
Q. Is the sewerage charge separate from the water charge? Ans: Yes. It's 25% of your water charge and appears as a separate line on the bill.
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Ritika is a content writer at NoBroker who writes practical guides on running a home, including paying utility bills, personal loans, household finance, repairs and home improvement. She explains each task in simple steps, with the charges, documents and official links a reader needs.
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