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Q.

How to Report Fraud in HDFC Bank?

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2 months

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Reporting fraud immediately is absolutely necessary for quick action. Last year, I was the victim of a fraud transaction, and back then I didn’t know how to report fraud transaction in HDFC. I reported the matter around two days later, and the bank’s customer support told me that if I had reported it sooner, they would have been able to help me out. If you are trying to learn about the process, then check the below steps. 

How to Report Fraud in HDFC Bank?

As far as I am aware, there are two ways you can report disputed transactions or fraud. The first one is by calling HDFC Bank’s helpline number 1800 1600 or 1800 2600. This number is available throughout the country, and you need to call and state the matter. 

The second process is through the net banking portal of the bank. Here is how you can do it.

  1. Go to the

    HDFC Online Dispute Resolution Portal

  2. Enter your mobile number and the OTP sent to it. 

  3. Choose the product type, such as debit, credit, prepaid card, etc.

  4. Enter the last 4 digits of the card number.

  5. Choose the merchant/ beneficiary name.

  6. Select the disputed transaction date and write the details in a box.

  7. Click on Submit. 

And that’s about it. This is how you can report fraud in HDFC. Apart from reporting it to HDFC, you must also report the incident to the

National Cyber Crime reporting portal

. I hope this helps.

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