India Post Payment Bank Helpline Number?

Hi,

I recently got a savings account opened in the IPPB at home and had specific issues for which I needed to get in touch with the customer service of IPPB. That is when I started looking for the India Post Payment Bank helpline number. So, if you are searching for the same, I can help you.

Post Office Bank Customer Care Number

You may choose any of the following methods to get in touch with the customer service agents of IPPB.

1. Visit the closest branch of IPPB or IPPB Customer Service Point by 

1. Call 155299 with any questions or complaints (Charges apply per your telecom plan). Call the toll-free number 1800 8899 860 to report illegal transactions or to block a debit card.

2. Contact them by email at contact@ippbonline.in.

3. Write to them at the following address: Bhai Veer Singh Marg, Market Road, New Delhi-110001. India Post Payments Bank Ltd.

You can use the complaint escalation matrix below if you don't receive a response to your issue or receive an unsatisfactory response.

• You can contact the branch manager of your local branch or home branch if your issue is not handled to your satisfaction in 7 working days.

• You can speak with the circle nodal officer within business hours on working days if the branch manager has not satisfactorily addressed your concern after being escalated within 7 working days.

• You may also approach the Principal Nodal Officer within business hours (Official time details) on working days if your concern has not been satisfactorily resolved after being escalated to the circle nodal officer after 9 working days.

If your complaint is not addressed or you are still unhappy with the bank's response after 30 days, you can contact the regional banking ombudsman.

: ‘Centralized Receipt and Processing Centre’ Reserve Bank of India, 4th Floor, Sector 17, Chandigarh – 160017 Toll-free number – 14448 (9:30 am to 5:15 pm)

Please call the post office payment bank customer care number with any questions you may have regarding careers: 011-23362148.

I believe now you know the India Post Payment Bank helpline number.