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Q.

Why Haven’t I Received the Amount Even Though the UTR Transfer is Complete?

UTR transfer completed, but I haven’t received the amount in my account. Why

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1

22 days

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0 2026-08-11T07:56:37+00:00

Hey. If a UTR transfer is marked as completed but your amount has not yet been received, it means the payment may still be pending at the beneficiary bank or awaiting account credit. Here is what you can do:

  1. Check the beneficiary's bank statement to confirm the UTR, transaction date, amount, and account information.

  2. If the payment is still missing, call the sender's bank and request that they trace the transaction using the UTR.

  3. You can also contact the receiving bank to see if the payment is delayed or has been denied. 

Do not make another payment before the bank confirms the status of the initial transaction.  

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