The RBI's Digital Payments – E-mandate Framework, 2026 requires additional factor authentication to register any e-mandate, and banks must alert customers at least 24 hours before every debit. Authentication is not needed for recurring payments of up to Rs. 15,000; above that it is required, although insurance premiums, mutual fund subscriptions and credit card bills are exempt up to Rs. 1 lakh. Customers may change or withdraw mandates, and the facility must be free of charge. Below, I have shared rbi guidelines for e mandate.
What are the Key RBI Rules for Registering and Processing an E-Mandate?
Customers complete a one-time registration, validated through Additional Factor Authentication (AFA).
The validity period of every e-mandate is specified and communicated at registration.
An e-mandate can be for a fixed amount or a variable amount within the cap set by RBI.
The first transaction requires AFA, and later recurring payments face no additional customer-defined limits or controls.
Recurring payments up to Rs. 15,000 can proceed without AFA.
The higher limit of Rs. 1 lakh applies to insurance premiums, mutual fund SIPs, and credit card bill payments.
Issuers must send a notification 24 hours before the actual debit. A notification must also follow each completed debit.
Customers can opt out of an e-mandate after AFA validation, and modify or withdraw it at any time.
Issuers must provide a grievance redressal mechanism so customers can lodge and resolve complaints.
RBI's rules limiting customer liability for unauthorised transactions also apply to e-mandate payments.
What Happens to Earlier Circulars and Existing Card Mandates?
Eight earlier RBI circulars issued between August 2019 and August 2024 stand repealed, so the 2026 framework, issued under the Payment and Settlement Systems Act, 2007, is now the single reference for recurring digital payments. For cards, existing mandates can be mapped to re-issued cards. The framework also contemplates velocity checks and transaction monitoring for recurring payments.
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What are the RBI Guidelines for E Mandate?
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2026-10-05T20:04:57+00:00 2026-10-05T20:05:00+00:00Comment
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