To file a water bill complaint in Bangalore, you must visit the Bangalore Water Supply and Sewerage Board's official online portal, mobile app, or call the helpline. Just enter your consumer number, explain the problem, and file the complaint to receive a service request ID for tracking. I have shared several methods on how to register complaint for water bill issue in Bangalore below.
How can I Register a Complaint for Water Bill Issue in Bangalore?
- BWSSB portal:
It is the easiest way to file a complaint regarding your water bill issue. All you need to do is:
Go to the BWSSB CRM grievance portal at
https://cms.bwssb.gov.in/module/complain/new_complaint
.Now, enter your consumer name, email address, contact number, address, RR Number (Consumer ID), and other details.
Choose the type of complaint (incorrect bill, extra charges, meter problem).
Describe your complaint and click the "Submit" button. Take note of the complaint ID.
- Try the mobile app or WhatsApp services:
BWSSB also provides digital methods for timely complaints. All you need to do is:
Download the BWSSB Jala Doota app on your mobile.
Open the app and sign in with your registered mobile number.
Finally, file a complaint under the "Customer Services" section.
Some zones now offer WhatsApp-based complaint registration for faster responses. Send a message to 8762228888 to register a complaint.
- Register a complaint via helpline:
The Bangalore Water Supply and Sewerage Board's helpline number is 1916. You can dial it. After that,
Give your RR number and explain the problem thoroughly.
Request a complaint reference number so that you can track your service request's status later.
- Local BWSSB Office:
For complex billing concerns, follow the steps below:
Please visit your local Bangalore Water Supply and Sewerage Board subdivision office.
File a written complaint with supporting documentation.
Attach proper ID and prior water bills for verification.
Hope you found these methods helpful.
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What Details are Needed to Complain about a BWSSB Bill?
- Property Address
- RR Number mentioned in your BWSSB bill.
- Consumer's name and registered mobile number.
- Billing month or period when you detected the problem.
- Clearly explain what appears to be inaccurate.
- If you are comparing charges or meter readings, refer to the previous bill.
- Payment receipt or transaction data, if a payment has not been reflected.
How to Register Complaint for Water Bill Issue in Bangalore?
Sunny659 Nuthi
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5 months
2026-03-31T08:58:12+00:00 2026-03-31T08:58:31+00:00Comment
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