How to Complaint in CIBIL?

Registering a complaint in CIBIL is very simple and easy. As mentioned by Anandi, there are various options available with CIBIL, through which you can voice your grievances, issues, questions, and criticism. To learn about the methods through which you can raise a complaint, you can refer to the answer provided by her. The steps she mentioned might be complicated to understand, so let me simplify the steps of how to complaint in CIBIL. 

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How to Make Complaint to CIBIL?

There are four basic steps following which you should be able to make a complaint and those are.

1. Visit the

   CIBIL Login Portal

   and use your credentials to access the dashboard. If you are a new user, click on the Register Now button and follow the instructions to get yourself registered.

2. Before initiating the dispute, refresh your CIBIL Score to ensure that you are referring to the latest updated report. 

3. Next, fill out the dispute request form. You can raise multiple dispute requests at a time.

4. Now, you need to wait for the bank's response. 

And that’s it. This is the entire process of raising a complaint with CIBIL. I hope this helps. 

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What is NH in CIBIL Score?

Do not worry about how to lodge complaint in CIBIL, as you have a number of options with CIBIL for voicing grievances, issues, questions, and criticism. Any concern you have as a user can be brought up with senior management via the CIBIL Grievance Desk or the Escalation Desk. 

How to complaint in CIBIL?

You can file a complaint with CIBIL through a number of methods, including the following:

• The official website of TransUnion CIBIL: 

Use the online form on the "Contact Us" page of the 

• Contact by phone:

At 022-61404300 to file a complaint. Between 10 a.m. and 6 p.m., Monday to Friday.

• Letter:

You can write to TUCIBIL's registered office at One Indiabulls Centre, Tower 2A, 19th Floor, Senapati Bapat Marg, Lower Parel, Mumbai 400 013 to send a letter or other mail.

• In-person consultations:

Visit the TUCIBIL office that is registered and ask to speak with the manager of the Consumer Services division.

I hope this suffices your query about, how to file a complaint in CIBIL.

• For online grievances and disputes addressed through email to info@cibil.com, an acknowledgement will be sent the following business day.

• Within three business days of the date of receipt, some action must be taken in response to every communication.

• If a case necessitates the correction of credit information, it will be handled within 15 business days; however, this is contingent upon receiving the lenders' answer.

• The resolution of other sorts of complaints will take seven business days.

You can lodge your concern via the CIBIL Grievance Desk or Escalation Desk if you are dissatisfied with the response you have received from the CIBIL customer care department. Although there are three phases to it, you can only move on if you are unhappy with the ones before it. The three steps for handling grievances are;

• Escalation level 1: 

The initial and most important step is to submit the "Escalate to Level 1" form online. To escalate the problem you are experiencing, you must provide a valid SR, or service request, number. Within the next 15 working days, CIBIL will reply to you. 

• Escalation level 2: 

Your complaints can only be taken further if you are dissatisfied with the response you got at the first escalation level. Within the next 10 working days, CIBIL will reply to you.

• Escalation Level 3:

If your issue is still unresolved, you can fill out an online form to "Escalate to Level 3" on the CIBIL official website. Within the next 8 working days, CIBIL will respond to your inquiry.

I’d like to conclude my answer here about how to lodge complaint in CIBIL. I hope this helps:)

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