You can pay your Dakshin Haryana Bijli Vitran Nigam bill online through the official DHBVN portal, BBPS, and supported digital payment platforms, or offline by visiting a local DHBVN Sub-Division office, authorised collection centre, Common Service Centre, or local post office with your physical bill. You will need your 10-digit consumer number along with your mobile number or email ID to make the payment. This guide covers each way to pay your electricity bill, how to download your bill, and what to do if a payment is deducted but the bill still shows unpaid.
What is DHBVN?
Dakshin Haryana Bijli Vitran Nigam is the electricity distribution company responsible for supplying power to consumers across southern Haryana. The DISCOM was incorporated on 15 March 1999 and is headquartered at Vidyut Sadan, Hisar, Haryana. It provides electricity connections and billing services for domestic, commercial, agricultural and other consumer categories. The official DHBVN online portal also offers services to view bills, make payments, check payment status, and raise complaints.
Is DHBVN Your Electricity Provider? Check Your Service Area
DHBVN supplies electricity across twelve districts in southern Haryana. If you are unsure whether your connection comes under DHBVN or UHBVN, check the name of the electricity distribution company mentioned on your latest bill before making a payment.
Areas Covered Under DHBVN
DHBVN's service area includes the following districts:
- Faridabad
- Palwal
- Nuh
- Gurugram
- Mohindergarh
- Rewari
- Bhiwani
- Charkhi Dadri
- Hisar
- Fatehabad
- Sirsa
- Jind
If your district is not listed above, your electricity connection likely falls under Uttar Haryana Bijli Vitran Nigam, which serves northern Haryana. Its service area includes districts such as Ambala, Panchkula, Karnal, Panipat and Rohtak. You can contact UHBVN at 1800-180-1550 or 1912 for assistance.
What Are the DHBVN Electricity Tariffs for 2026-27?
The amount you pay for electricity depends on your connection load and the number of units you consume. Here are the current DHBVN domestic tariff rates:
| Domestic Category | Monthly Consumption | Energy Charge (₹/kWh) | Fixed Charge |
|---|
| Category I: Up to 2 kW | 0-50 units | ₹2.20/kWh | Nil |
| Category I: Up to 2 kW | 51-100 units | ₹2.70/kWh | Nil |
| Category II: Up to 5 kW | 0-150 units | ₹2.95/kWh | Nil |
| Category II: Up to 5 kW | 151-300 units | ₹5.25/kWh | Nil |
| Category II: Up to 5 kW | 301-500 units | ₹6.45/kWh | ₹50/kW/month |
| Category II: Up to 5 kW | Above 500 units | ₹7.10/kWh | ₹50/kW/month |
| Category III: Above 5 kW | 0-500 units | ₹6.50/kWh | ₹75/kW/month |
| Category III: Above 5 kW | 501-1,000 units | ₹7.15/kWh | ₹75/kW/month |
| Category III: Above 5 kW | Above 1,000 units | ₹7.50/kWh | ₹75/kW/month |
Note: HERC kept electricity tariff rates for FY 2026-27 unchanged from FY 2025-26 in its order dated 25 March 2026 (https://www.uhbvn.org.in/staticContent/documents/Tariff.pdf). Category I applies only to residential consumers with a connected load of up to 2 kW and monthly consumption of up to 100 units. Electricity duty, municipal tax and Fuel and Power Purchase Adjustment Surcharge are extra charges which can increase the final bill.
How to Calculate Your DHBVN Electricity Bill?
You can estimate your DHBVN electricity bill by adding the energy charges, fixed charges and other charges shown on your bill. The energy charge will depend on your sanctioned load and consumption slab. You can calculate your basic bill via:
DHBVN Bill = Energy Charges + Fixed Charges + Other Applicable Charges − Rebates/Subsidies
For example, a Gurugram home with a 4 kW load uses 400 units in a month (Category II). Then, based on the Category II rates in the tariff table above, the calculation will be:
- First 150 units × ₹2.95 = ₹442.50
- Next 150 units × ₹5.25 = ₹787.50
- Next 100 units × ₹6.45 = ₹645.00
- Energy charges = ₹1,875.00
- Fixed charge (applies above 300 units): 4 kW × ₹50 = ₹200
- Subtotal: ₹2,075, before electricity duty, municipal tax and FSA charges
Since monthly consumption exceeds 300 units, the applicable ₹50/kW fixed charge is included alongside the energy charges. This means crossing the 300-units can increase the bill through both higher per-unit rates and extra fixed charges.
How to Pay Your DHBVN Bill
You can pay your DHBVN bill online on the official portal or offline at DHBVN’s collection counters.
How to Pay Your DHBVN Bill Online?
Follow these steps to pay your bill through the official DHBVN portal:
- Step 2: Select Pay Your Bill from the available online services
- Step 3: Enter your 10-digit account number. Then enter your registered mobile number, email ID or CAPTCHA as requested.
- Step 4: Check your bill details, including your name, due date and total amount payable
- Step 5: Select an available payment method from the list and complete the transaction. The platform accepts modes including credit cards, internet banking, money wallet, USSD, Electronic Fund Transfer, Common Service Centre, and Point of Sales
- Step 6: Save or download the payment receipt once the transaction is successful.
How to Pay Your DHBVN Bill Offline?
You can make an offline DHBVN bill payment through a designated DHBVN Sub-Division office, authorised collection centre, Common Service Centre, or local post office through the following steps:
- Step 1: Visit an authorised DHBVN payment or collection counter with your latest DHBVN bill or account number.
- Step 2: Provide your account details as requested and pay using the payment methods accepted at that location. These methods include cash, cheque, and demand draft
- Step 3: Collect and retain the payment receipt for your records.
What to Do If Money Is Deducted but Your DHBVN Bill Status Remains Unpaid
If your payment amount has been deducted from your bank account but your bill still shows as unpaid, your first step should be to check the DHBVN bill payment status instead of making another payment. DHBVN provides a Payment History option where you can search using your account number, bank reference ID or reference ID. Here's what you can do:
- Step 1: Check your bank account or payment app to confirm that the amount has been debited successfully
- Step 2: Open the DHBVN payment portal and go to Payment History. Enter your account number, bank reference ID or reference ID to check whether the transaction was recorded
- Step 3: If you made the payment through a gateway but DHBVN has not received a response from the bank, check the payment status with the relevant payment gateway. DHBVN's payment page specifically advises consumers to verify the payment status with the gateway when an amount has been deducted
- Step 4: If the payment is still not reflected, keep your transaction ID, bank reference number, payment date and amount ready with you before contacting support
- Step 5: If the amount has been deducted but the receipt has not been generated, contact BillDesk at 08800184336 or 011-46869000, or email: pgsupport@billdesk.com. If the receipt has been generated but the amount has not been posted to your DHBVN account, email: collectiondhbvn@gmail.com.
DHBVN Customer Care and Complaint Support
If you need help with a billing problem, payment problem, power supply complaint or other electricity-related issue, you can contact DHBVN through its customer care channels. You can call 1912 or 1800-180-4334 to register or follow up on a complaint, or use the DHBVN grievance portal to submit and track your complaint online.
How to Register a DHBVN Complaint Online
You can register a DHBVN complaint online through its grievance portal. The portal provides options to register a complaint and check its status after submission. Here's how you can do it:
DHBVN Account Number on NoBroker – Enter the required details to retrieve your bill.
- Step 3: Select Lodge Grievance again from the four available options
- Step 4: Enter your mobile number and complete the OTP verification.
- Step 5: Select Consumer Electricity Account Number, enter your consumer name and address, and click Next
- Step 6: Select the relevant complaint category and sub-category based on the issue you are facing
- Step 7: Enter the required complaint details and provide any additional information requested on the form
- Step 8: Submit the complaint and note down the complaint/case number generated after successful registration
- Step 9: Use the complaint status option on the portal to track your complaint using the details requested.
Pay Your DHBVN Bill Through NoBroker
You can also pay your DHBVN electricity bill through NoBroker Payments. NoBroker Payments runs on Bharat Connect, the payment network used by banks and other bill-payment platforms. You can pay your electricity bill by searching for DHBVN as a biller on the platform. The biller is listed as DHBVN on NoBroker Payments. Many Gurugram and Faridabad tenants pay rent on NoBroker, and through this platform they can also pay the electricity bill without leaving the app.
Pay your DHBVN electricity bill on NoBroker →
How to Pay Your DHBVN Bill on NoBroker
- Step 2: Choose Dakshin Haryana Bijli Vitran Nigam (DHBVN) from the list of electricity providers.
- Step 3: Enter your DHBVN account number and mobile number, as requested on the screen.
- Step 4: Check the bill details shown on the screen, including the consumer name, bill amount and due date, before making the payment.
- Step 5: Select an available payment method and complete the transaction
- Step 6: Once the payment is successful, save the payment confirmation or receipt for future reference.
Frequently Asked Questions
Q. How long does it take for a DHBVN payment to reflect? Ans: A DHBVN payment can take up to 3 working days to reflect, depending on the chosen payment mode and platform
Q. Can I get a refund for a failed DHBVN bill payment? Ans: Yes, if your DHBVN bill payment fails after the amount is debited from your account, the amount can be reversed. For BillDesk payments, the amount will likely be reversed within 2 business days if the payment has not been processed to DHBVN. If you need payment-related assistance, you can contact portalsupportdh@dhbvn.org.in with your transaction details.
Q. Where can I find my DHBVN account/consumer number? Ans: Your DHBVN account or consumer number is printed on your electricity bill. You can use this number to view your bill, make payments and access other DHBVN consumer services.
Q. What should I do if my meter is showing an unusually high bill or fast reading? Ans: First, compare the current meter reading and bill with your previous readings to check for a sudden increase in consumption. If the reading appears incorrect or the meter is running unusually fast, register a complaint with DHBVN and request a meter inspection or testing.
Most Viewed Articles
Ritika is a content writer at NoBroker who writes practical guides on running a home, including paying utility bills, personal loans, household finance, repairs and home improvement. She explains each task in simple steps, with the charges, documents and official links a reader needs.
Loved what you read? Share it with others!
✕
Full RM + FRM support
