If you are a resident of Ahmedabad, Gujarat, your electricity supply is most likely managed by Torrent Power Limited. Torrent is a private distributor regulated by GERC but operates under its own tariff rates, payment portal, request process, and other policies. Torrent Power Limited is one of the most dependable private power distributors in India, meeting the power requirements of residential, commercial, and industrial customers. Torrent allows digital and traditional methods of settling bills. Users can use their official website, apps, UPI, and net banking to settle their outstanding bills.
Ahmedabad Electricity Bill Provider: Torrent Power Limited
Torrent Power is a private electricity distributor that operates independently but is regulated under the Gujarat Electricity Regulatory Commission.
| Information | Details |
|---|
| Electricity Provider | Torrent Power Limited |
| Licence Area | Ahmedabad and Gandhinagar |
| Consumer Types Covered | Residential, commercial, and other eligible electricity consumers |
| Residential Base Tariff Range | ₹3.20–₹5.00/unit |
| Official Customer Portal | Torrent Power Customer Connect |
| Official Payment App | Torrent Power Connect |
| Customer Care | 1800 233 1515 |
| Current Tariff Period | FY 2026–27, effective from 1 April 2026 |
| Tariff Regulator | Gujarat Electricity Regulatory Commission (GERC) |
2026 Torrent Power Tariff in Ahmedabad
The 2026 Torrent Power tariff is regulated by GERC. However, the process of obtaining a new connection, paying bills, and managing the overall service is handled by Torrent itself.
| Consumer Type | Tariff Category | Consumption / Applicable Load | Base Energy Charge | Fixed / Demand Charge |
|---|
| Residential | RGP (Residential General Purpose) | First 50 units/month | ₹3.20/unit | Single phase: ₹25/month; Three phase: ₹65/month |
| Residential | RGP | Next 150 units/month (51–200) | ₹3.95/unit | Same fixed charge |
| Residential | RGP | Above 200 units/month | ₹5.00/unit | Same fixed charge |
| Commercial | Non-RGP | Connected load up to 5 kW | ₹4.60/unit | ₹70/kW/month |
| Commercial | Non-RGP | Above 5 kW to 15 kW | ₹4.60/unit | ₹90/kW/month |
| Commercial | LTMD-2(Low Tension Maximum Demand) | Above 15 kW; billing demand up to 50 kW | ₹4.80/unit | First 50 kW: ₹175/kW/month |
| Commercial | LTMD-2 | Above 15 kW; billing demand above 50 kW | ₹5.00/unit | Next 30 kW: ₹230/kW/month; remaining demand: ₹300/kW/month |
Methods to Complete Torrent Power Ahmedabad Electricity Bill Payment
There are officially 2 ways to settle your outstanding Torrent Power electricity bill for an Ahmedabad connection.
Online Payment
Offline Payment
- Authorized Torrent Power Customer Care & Bill Collection Centers
- Direct Bank Transfer/RTGS/NEFT (Offline via Bank Branch)
- Designated Drop Boxes/Easy Pay Center
How is the electricity bill in Ahmedabad calculated?
The monthly electricity bill for Ahmedabad users is calculated based on the applicable slab rates, demand charges, FPPAS(Fuel and Power Purchase Adjustment Surcharge), electricity duty, and other applicable charges.
A simplified calculation is:
Electricity Bill = Energy Charges + Fixed/Demand Charges + FPPAS + Electricity Duty + Other Applicable Charges
Based on this, for example:
Your residential consumption is 250 units; then the first 50 units will be calculated at ₹3.20/unit, 150 units at ₹3.95/unit, and the remaining 50 units at ₹5/unit.
50 × ₹3.20 = ₹160
150 × ₹3.95 = ₹592.50
50 × ₹5.00 = ₹250
Total energy charge = ₹160 + ₹592.50 + ₹250 = ₹1,002.50
That makes the estimated bill come to ₹1,002.50. This might also increase due to additional applicable surcharges or unpaid charges.
Step-by-Step Guide To Torrent Power Electricity Bill Payment Ahmedabad
Here is how you can settle your bill online from the official website or app.
Paying using the Official Website
Step 1: Go to the official Torrent Power Customer Portal and log in using your service number or email. You can find this service number on your physical Torrent Power bill.
Step 2: Once logged in, you will be directed to the outstanding billing screen. Here you can verify your total units consumed and any outstanding amount.
Step 3: From here, click the ‘Proceed to Pay’ button to go to the final payment window. Here you can pay using either debit/credit card, UPI, Netbanking, or Wallet. Select your payment method and complete the payment.
Step 4: You can then download your receipt from the same page for future reference. You can also visit the same Torrent Customer Portal to view your past bills or payment history, update your user information, or request customer service.
In case of a failed payment, check if the amount is debited from your account and also verify the bill status from the app. If money is deducted but the status is still unpaid, wait for 24 hours. If status still remains unchanged, reach out to your bank and Torrent for support.
Paying using the Official Torrent Power App
Step 1: Download the official Torrent Power Connect App via your app store or Play Store.
Step 2: Log in to the app using your service number or email ID.
Step 3: The next page will show your outstanding bill. You can verify this and proceed to pay using a debit/credit card, UPI, netbanking, or wallet.
Step 4: You can use the same app to download payment receipts, view previous bills, or request customer service.
Offline Payment Method
- Step 1: You can go to the office desk or payment centers in your locality to complete your payment, or check the registered address on your physical electricity bill.
- Step 2: Payment can be made using cash, card, or cheque.
Torrent Power Contact Details: Where to reach in case of emergency?
In case of bill inaccuracy, power shortage, or any other electricity connection-related problem, you can contact Torrent Power here:
| Contact Type | Details |
|---|
| 24×7 Customer Care / Power Complaint | +91 90 9999 1912 / 66551912 |
| Customer Support Email | connect.ahd@torrentpower.com |
| Online Customer Portal | Torrent Power Customer Connect |
| CGRF Email | consumerforum@torrentpower.com |
| Ahmedabad Distribution Office | Sola Road, Naranpura, Ahmedabad – 380013, Gujarat |
How to pay your Ahmedabad Electricity bill using NoBroker Pay
NoBroker Pay is the easy way to pay your electricity bill anytime, anywhere. The app is secured by BBPS, the same trusted payment network used by banks in India, ensuring 100% safety for online bill payments. You can complete your payment using the available payment methods: card, UPI, net banking, and wallet. With NoBroker Pay, here is how to pay your Ahmedabad electricity bill.
Step1: Download the NoBroker Pay app from the App Store or Play Store.
Step 2: Log in to your pre-registered NoBroker account, or create one using your mobile number and OTP verification.
Step 3: Go to the ‘Utilities’ section and select ‘Electricity Bill’ payment.
Step 4: Select Torrent Power from the available distributors.
Step 5: Enter your service number to view your bill. The next page will display your bill details; verify them all and complete your payment using a card, UPI, net banking, or wallet.
Step 6: Download the invoice for future reference. You can also use the app to download the previous bills, or check payment status.
Frequently Asked Questions
Q. What payment methods are accepted for online bill payments? Ans: Online platforms accept various payment methods, including credit/debit cards, net banking, UPI, and digital wallets.
Q. How can I avoid late payment charges? Ans: Set up reminders or automated payments to ensure timely settlements. Online platforms often offer features to schedule recurring payments, helping you avoid late fees.
Q. Are there promotional offers or rewards for online bill payments? Ans: Yes, many online payment platforms offer cashback, discounts, or rewards for using specific payment methods. Check for ongoing promotions to maximize potential savings on your electricity bills.
Q. Can I still pay my Torrent Power bill offline? Ans: Yes, offline methods are available, including payments at Torrent Power counters, authorized collection centers, banks, cheque or demand draft payments, and RTGS/NEFT.
Q. Is it safe to pay electricity bills online? Ans: Yes, online payments are secure when conducted through official and authorized BBPS platforms. Use secure internet connections, update software regularly, and follow best practices like using strong passwords and enabling two-factor authentication for added security.
Q. How can I track my payment history for Torrent Power bills online? Ans: Create an account on the official Torrent Power website or app to access personalized services, including viewing your payment history. Most online platforms provide a transaction history feature within your account.
Q. What should I do if I encounter issues with online bill payments? Ans: Contact customer support at 9099991912/66551912 or via email on connect.ahd@torrentpower.com for assistance. Many platforms offer chat, email, or helpline services to address any issues or concerns promptly.
Q. How can I stay informed about updates and notifications for my Torrent Power bill payments? Ans: Enable email or SMS alerts on the official Torrent Power website or app. This ensures you receive timely notifications and updates regarding your billing status and successful transactions.
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Ritika is a content writer at NoBroker who writes practical guides on running a home, including paying utility bills, personal loans, household finance, repairs and home improvement. She explains each task in simple steps, with the charges, documents and official links a reader needs.
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