To get a new Indane LPG connection in 2026, applicants must complete KYC, provide valid identity and address proof, and meet IndianOil's application requirements. The cost includes the applicable security deposits for the LPG cylinder and pressure regulator, along with other charges where applicable. Applicants can use IndianOil's online LPG services or approach an authorised Indane distributor, depending on the available application route.
This guide covers eligibility, the application process, required documents and connection charges. It also explains how to use IndianOil's online services for refill booking and payments after the connection is activated.
Who is Eligible for a New Indane LPG Connection?
A household can apply for a new domestic Indane LPG connection if it does not already have an LPG connection from any public-sector oil company and has a separate cooking area. Applicants must provide valid identity and residence proof and meet IndianOil's applicable requirements.
Eligibility criteria
- Existing LPG connection: IndianOil's published guidance says the household must not already have an LPG connection from a public-sector oil company, such as Indane, Bharatgas or HP Gas.
- Separate cooking area: The home must have a separate cooking area for the domestic connection.
- Identity and address proof: Applicants must submit the documents IndianOil accepts for identity and residence verification.
- Ration card requirements: IndianOil's FAQ states that a ration card is mandatory for new domestic LPG connections in Karnataka and Tamil Nadu, as required by those state governments.
- PNG connection: If your household has a piped natural gas (PNG) connection, check the latest government rules before applying for a domestic LPG connection. Under the amendment notified on 25 May 2026, domestic LPG consumers who subsequently obtain PNG can terminate their LPG connection within 30 days or obtain a transfer voucher for future restoration in a non-PNG area.
For a regular domestic Indane connection, confirm the current requirements with IndianOil or your local distributor before applying.
How to Get a New Indane Gas Connection?
You can apply for a new domestic Indane LPG connection by registering with an authorised Indane distributor. IndianOil also provides online LPG services and information about connection charges through its official website.
Steps to Apply for a New Indane Gas Connection
Step 1: Visit the official IndianOil LPG Services page
Open the IndianOil LPG Services page to access Indane LPG information, distributor details and connection tariffs.
Step 2: Find your nearest Indane distributor
Select the LPG Distributors option on the official LPG Services page or open the Indane Distributor Locator.
Step 3: Search for a nearby distributor
On the locator page:
- Select your State.
- Select your City.
- Enter your Locality.
- Choose a search Radius.
- Click Search to view nearby Indane distributors.
Step 4: Contact the distributor to register
Check the distributor's name, address and contact details in the search results. Contact or visit the agency to register for a new domestic LPG connection and confirm the application procedure.
Step 5: Submit the required documents
Provide valid identity proof and residence proof as requested by the distributor. Confirm the accepted documents and any additional requirements before submitting your application.
Step 6: Check the applicable connection charges
Refer to the official Indane LPG connection tariff and confirm the applicable security deposits and other charges with the distributor before making payment.
Step 7: Complete verification and connection formalities
Follow the distributor's instructions for document verification, payment and connection release. Keep the registration details and payment receipt for reference.
Documents Required for an Indane Gas Connection
For a regular domestic Indian connection, keep one valid identity proof and one valid proof of residence ready. You will also need to complete the required KYC details. IndianOil accepts several documents as proof of residence, so you don't need to submit all of the documents below.
- Identity proof: Submit a valid government-issued identity document accepted by the distributor.
- Address proof: You can use documents such as Aadhaar, Voter ID, Passport, electricity bill, rent receipt, driving licence or PAN, subject to acceptance for the application.
- KYC form/details: Provide the required customer and address information as part of the application.
- Photograph: Keep a recent passport-size photograph available if requested during the application process
*Keep the original documents available if you apply through a distributor, as they may be required for verification.
Indane Gas New Connection Fees and Charges in 2026
For a standard 14.2 kg Indane domestic LPG connection, the initial payment includes the cylinder and regulator security deposits, along with applicable connection and equipment charges. The first LPG refill is charged separately at the prevailing local price.
- Cylinder security deposit: ₹2,200 in most parts of India and ₹2,000 in the specified North-Eastern states. This is a refundable security deposit.
- Regulator security deposit: ₹250 in most parts of India and ₹200 in the specified North-Eastern states. This is also a refundable security deposit.
- Installation and demonstration: ₹118 where the tariff charge applies. IndianOil specifies exceptions for some online and showroom transactions, so do not present this as a charge payable in every case.
- DGCC booklet: ₹59 for the Domestic Gas Customer Card/booklet.
- Suraksha LPG hose: You may need to pay ₹170 for a 1.2 m hose or ₹190 for a 1.5 m hose if you take the distributor-supplied hose. If you already have an approved hose that meets the applicable requirements, this equipment charge may not apply.
- Hotplate inspection: ₹236 applies when you present an existing stove for inspection, where the tariff requires it. It is not a charge for every new connection.
- First refill: The refill is separate from the connection deposits and other charges and is billed at the prevailing LPG price for your location.
The final amount therefore depends on the charges applicable to your connection and the equipment you take. However, always check the latest IndianOil LPG Connection Tariff and the amount quoted by the authorised Indane distributor before payment.
| Charge | Rest of India | 7 North-Eastern States | Applicable when |
|---|
| Cylinder security deposit | ₹2,200 | ₹2,000 | Mandatory for a 14.2 kg cylinder |
| Pressure regulator security deposit | ₹250 | ₹200 | Mandatory for the regulator |
| Installation and demonstration | ₹118 | ₹118 | Applicable where charged under the tariff |
| DGCC booklet | ₹59 | ₹59 | Applicable to the Domestic Gas Customer Card/booklet |
| Suraksha LPG hose, 1.2 m | ₹170 | ₹170 | Charged if you take the distributor-supplied 1.2 m hose |
| Suraksha LPG hose, 1.5 m | ₹190 | ₹190 | Charged if you take the distributor-supplied 1.5 m hose |
| Hotplate inspection | ₹236 | ₹236 | Applicable if you use your own stove and inspection is required |
| First LPG refill | Prevailing local price | Prevailing local price | Charged separately when you purchase the refill |
How Long Does It Take to Get a New Indane Gas Connection?
The time required for a new Indane LPG connection depends on how quickly the distributor verifies the documents and completes the connection formalities.
- Online application: Submit the new non-PMUY LPG connection request through IndianOil's LPG services.
- Document verification: The distributor verifies the required identity and address documents before releasing the connection.
- Connection processing: After verification and completion of the required formalities, the distributor processes the connection and arranges the cylinder, regulator and other applicable equipment.
- Installation: The distributor completes the installation and demonstration as applicable to the connection.
- No fixed 1–3 day timeline: IndianOil does not specify a universal 1–3 business day turnaround for every new connection. Processing time can vary by distributor and location.
- If there is a delay: Contact the concerned Indane distributor with your application or consumer reference details to check the status.
How Is Indane Gas Cylinder Delivered After Booking?
After you book a refill, your Indane distributor processes the request and delivers the cylinder to your registered address.
If the cylinder does not arrive within the expected period:
Step 1: Check the booking status through an official IndianOil channel.
Step 2: Keep your booking reference or consumer number ready.
Step 3: Contact your registered Indane distributor.
Step 4: Confirm that your registered mobile number and delivery address are correct.
Step 5: Raise a complaint through IndianOil customer support if the issue remains unresolved.
Delivery time can vary by location, distributor, stock and demand. Avoid relying on fixed delivery promises unless the official booking channel confirms them.
How to Pay an Indane Gas Bill Online?
You can make eligible Indane LPG payments through IndianOil's digital LPG services. IndianOil lists online payments for new connections and refill delivery among its Indane services.
Steps to Pay Bill Online
Step 1: Open the official IndianOil LPG service or IndianOil ONE app.
Step 2: Sign in or enter the requested customer details.
Step 3: Select the relevant refill, connection or payment option.
Step 4: Check the amount shown on the payment page.
Step 5: Select the available online payment method.
Step 6: Complete the payment and save the transaction confirmation.
Always check the consumer details and amount before completing a payment. If money is deducted but the booking or payment status does not update, keep the transaction reference and contact IndianOil or your distributor before making another payment.
Indane Gas Customer Care and Complaint Number
You can contact IndianOil for Indane LPG booking, delivery, connection and service-related queries. For LPG leakage or other gas-related emergencies, use the dedicated emergency helpline.
| Service | Contact / Option |
|---|
| Indane Customer Care | 1800-2333-555 |
| LPG Emergency Helpline | Dial 1906 ( 24x7 available) |
| Indane Distributor | Contact your registered distributor for local connection, delivery or service issues |
| Online complaint | Submit a complaint through the complaint facility on the official IndianOil website |
Note: Keep your consumer number or connection details available when raising a query or complaint.
Case of Emergency: For an LPG leak, move away from the suspected leak, avoid flames and electrical switches, and call 1906 from a safe location.
Pay Your Indane Gas Bill Through NoBroker
You can pay your Indane Gas bill through NoBroker Payments as an additional digital payment option. NoBroker's bill-payment service uses the Bharat Bill Payment System (BBPS) for supported bill payments.
You can use NoBroker's bill payment service to pay for an Indane LPG refill if the provider is available in the live payment interface. Follow these steps:
- Open NoBroker: Visit the NoBroker Bill Payment page or open the NoBroker app.
- Log in: Sign in with your registered mobile number and complete verification if prompted.
- Open Bill Payments: Select Payments or Bill Payments, depending on the interface.
- Select LPG Gas: Choose LPG Gas from the available utility categories.
- Choose the provider: Search for and select Indane Gas, if listed.
- Enter consumer details: Fill in the details requested by the payment form, such as your registered mobile number, consumer number and distributor code, if required.
- Fetch the bill: Click Submit or the equivalent button shown on the page to retrieve the available bill details.
- Review and pay: Check the consumer details and payable amount. Select an available payment method and complete the transaction.
- Save the receipt: Keep the payment confirmation or receipt for your records.
Pay your Indane Gas bill through NoBroker Payments →
Frequently Asked Questions
Q. How can I book an Indane Gas cylinder in 2026? Ans: You can book an Indane LPG refill through the official IndianOil LPG customer portal, IndianOil ONE app and other available booking channels such as SMS, IVRS, missed call or WhatsApp. The options available may depend on your connection.
Q. How can I apply for a new Indane Gas connection? Ans: Visit the official IndianOil LPG services page and access the Indane customer portal, or contact an authorised Indane distributor. You will need to provide the required KYC details and documents and pay the applicable connection charges.
Q. What documents are required for a new Indane Gas connection? Ans: You generally need valid identity and address proof along with the details required for KYC. The exact documents can vary, so check the current requirements during the application or with your authorised distributor.
Q. What is the Indane Gas new connection price in 2026? Ans: There is no single amount for every new connection. The total depends on applicable security deposits, connection charges, the cylinder configuration and the current refill price. IndianOil provides a separate LPG Connection Tariff for connection-related charges.
Q. What is the Indane Gas customer care number? Ans: The current IndianOil customer care number for Indane and other services is 1800-2333-555. For LPG leakage emergencies, call 1906, the round-the-clock LPG emergency helpline.
Q. How can I check my Indane Gas subsidy? Ans: Check the subsidy information available through official IndianOil LPG services or contact your Indane distributor. Subsidy eligibility and amounts depend on applicable government rules.
Q. What should I do if my Indane Gas cylinder is not delivered? Ans: First, check the refill booking status through an official IndianOil channel. If the booking is still pending or the cylinder has not been delivered, contact your registered distributor with your consumer number and booking details. You can raise a complaint with IndianOil if the issue is not resolved.
Q. Can I pay for an Indane Gas refill online? Ans: Yes. IndianOil provides online payment options for applicable Indane LPG services, including refill delivery and new connections. Check the amount shown on the official payment page before completing the transaction.
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Suju is a content writer at NoBroker who writes guides for people renting a home, from finding a flat to rent agreements, deposits and tenant rights. Suju takes every rule and charge from official sources and explains it in simple steps, so tenants know what to expect before they sign.
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