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Q.

How to Raise a Complaint in BESCOM for Wrong Bill?

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Summary
BESCOM offers three ways to raise a complaint about a wrong electricity bill. You can call the 24x7 helpline at 1912 with your consumer number ready and request a complaint reference number. Alternatively, visit the official BESCOM website, enter your account number, and select billing as the issue type. The BESCOM Mithra app on Android and iOS is the third option, allowing you to file the complaint in a few steps.
0 2026-04-01T14:56:21+00:00

Hello. Let me tell you how to raise a complaint in BESCOM for wrong bill. So there are multiple ways to raise a complaint. There’s the BESCOM website, the 24x7 helpline they run and also their website.


Ways to Raise a Complaint in BESCOM for Wrong Bill


  1. Helpline: So BESCOM has a 24x7 helpline, so you can call 1912 to raise a complaint regarding your wrong bill. Keep your consumer number with you, explain the wrong reading or inflated amount clearly and ask for a complaint reference number before you hang up. 

  2. Website: You can otherwise

    go to the official website of BESCOM

    on the raise a complaint pag. There, you need to enter your account number and click the continue button. Then follow the instructions given by the website and select billing as the issue type and submit.

  3. App: There's also the BESCOM Mithra app on Android and iOS where you can do the same thing in a few steps. 


So these are the three ways you can raise your compliant for a wrong bill from BESCOM. I hope this will turn out to be useful for you.


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