When I realised that my water meter was not working, I raised a complaint through the Delhi Jal Board’s Revenue Management System (RMS) portal. Let me tell you that I was able to check the Delhi Jal Board online complaint status through the same portal. However, through this portal, you can only check the status of grievances which are registered after 01 January, 2023.
What are the Steps to Check the Delhi Jal Board Complaint Status?
Visit the
DJB RMSportal's Grievance Status page.
After entering your KNO (customer number), choose the type of grievance.
Select the preferred status filter, such as "All" or particular statuses.
The portal will display your complaint’s current status and any action taken.
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Hi there. I have a water connection at the Delhi Jal Board. In September, I received a bill higher than what was supposed to be. So, I raised an online complaint at the Delhi Jal Board to correct the bill for the month. As I didn’t receive any response from them, I went on to check Delhi Jal Board complaint status. I’ll be able to help you with the detailed steps.
Steps to Check Complaint Status in Delhi Jal Board
Here is the stepwise procedure you can follow to check the status of your complaint at the Delhi Jal Board:
Go to the
Grievance Status page on the Delhi Jal Board website
.
On the page, you’ll be able to see a form. You can check the status of grievances registered after 1st January 2023.
Enter your KNO, then select the request/grievance type from the drop-down. There are 19 categories for grievances. If you have an issue with all the categories, select all.
Choose the status of the application from the drop-down.
Then, enter the captcha and click on the search button.
On the next screen, you’ll be able to see the complaint status.
So, this is how you can see the compliant status of complaints on the Delhi Jal Board website. I hope you find the information useful.
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How to Check Delhi Jal Board Complaint Status?
raju
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2024-11-29T10:28:41+00:00 2024-11-29T10:28:42+00:00Comment
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