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Q.

Why is My DTH Balance Deducted Automatically?

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2

53 days

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Summary
Your DTH balance may be deducted automatically due to enabled services. Auto-pay, activated through apps like Paytm or PhonePe or your provider, recharges your account on a set date or when the balance is low. Emergency top-up is another reason, where a small loan is given when your balance reaches zero and later deducted during recharge. These deductions are normal. You can disable auto-pay or avoid emergency top-ups to stop automatic deductions.
0 2026-04-03T21:59:20+00:00

Here is why is my DTH balance deducted automatically:

Auto-pay 

  1. You may have turned on this feature while using apps like Paytm or PhonePe, or through your DTH provider. 

  2. When you enable it, the system automatically recharges your account on a fixed date or when your balance becomes low. 

  3. Because of this, money is deducted without asking you every time.

Emergency top-up

  1. Some DTH services offer a small loan when your balance reaches zero, so you can continue watching TV. This is called an emergency top-up. 

  2. Later, when you recharge your account, the provider automatically deducts that loan amount.

These deductions are normal and happen because you gave permission or used a service. If you do not want automatic deduction, you can turn off auto-pay or avoid using emergency top-up. I hope you now understand why your DTH balance is deducted automatically.

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0 2026-04-02T22:20:03+00:00

Here are the steps to cancel auto-pay of DTH in Google Pay:

  1. First, open the Google Pay app on your mobile phone. Make sure you are logged into your account. 

  2. Then, click on your profile icon, which you can see in the top corner of the screen.

  3. Next, find and open the “Auto Pay” section. In this section, you will see all the subscriptions and payments linked to your account. 

  4. Look for the DTH account you connected for autopay.

  5. After that, click on your DTH account. You will see an option to cancel the auto-pay. Click on “Cancel Auto Pay” and confirm your choice.

  6. Once you complete these steps, Google Pay will stop automatic payments. Your DTH balance will no longer be deducted automatically.

I hope you now understand how to cancel auto pay properly and easily.

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