Hi Friend,
According to my knowledge, you will need to approach the Bank Ombudsman department under whose jurisdiction your bank branch is located. However, If you are not happy with the settlement offered by the ombudsman, you can file an appeal before the appellate authority within 30 days.
I hope this helps:)
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Can I file suit before Consumer Forum without approaching Banking Ombudsman in respect of corrupt banking services (Credit Card)?
Arpita C
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2023-01-13T09:57:02+00:00 2023-01-31T15:57:29+00:00Comment
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