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Yes, we offer seasonal discounts and special promotions for car transport services. To stay informed about the latest offers, visit our website or reach out to our live chat support team. Corporate and bulk booking discounts are also available for eligible customers.
Our live chat support team is available to assist with any inquiries or concerns. Whether you need assistance with booking, tracking, rescheduling, or other services, we are ready to provide prompt support for your satisfaction.
Yes, we provide insurance coverage through an optional package add-on. This covers damages, accidents, and unforeseen events, offering benefits such as priority handling and express delivery services.
We accept a variety of secure payment methods, including credit cards, debit cards, UPI, and net banking. Our payment gateway ensures secure transactions, and you’ll receive instant payment confirmations via SMS and email for your records.
Yes, you can easily reschedule your car transport by using the My Bookings section or contacting customer support at least 48 hours prior to the scheduled pickup. We provide flexibility to adjust dates within weekdays or around month-end periods to suit your needs.
You’ll need to provide your vehicle’s Registration Certificate (RC) and a copy of your Aadhaar Card, PUC & vehicle insurance. We ensure all your documents are handled securely throughout the entire process.
Weekend and month-end prices are higher due to increased demand and limited availability of slots. To save money, we suggest choosing weekday slot, when possible, as we offer more affordable pricing options.
Our dedicated live chat support team monitors every shipment and addresses delays or any issues promptly. We keep you informed at every step and offer alternative solutions or compensation to ensure a seamless experience.
Yes, we encourage advance bookings even if your date isn’t set. You can reschedule your booking for free up to 48 hours before the pickup, ensuring you secure a slot while still accommodating changes in your schedule.
Though real-time tracking is not available, we provide stepwise updates on your car’s journey at each stage, similar to how e-commerce deliveries are tracked. You’ll receive notifications about pickup, transit, and delivery status via SMS and email.
Our cancellation policy guarantees complete customer satisfaction by offering a zero-fee cancellation up to 48 hours before the scheduled pickup. Just reach out to our support team to cancel and receive a full refund of your token payment.
The token payment serves as confirmation for your booking, allowing us to efficiently assign the necessary resources for your car transport. It also helps reduce last-minute cancellations, ensuring a high-quality service. This amount will be completely deducted from your final bill.