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Q.

Why is Refrigerator Working but Freezer Not Freezing?

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1

2 Year

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Hey,

I had been facing the exact same issue with my refrigerator a few weeks ago. So, I called my refrigerator customer care and asked the same question, ‘Why is refrigerator working but freezer not freezing?’. They scheduled a technician visit to check my refrigerator. The technician enlisted a few reasons why this could be happening. Let me first tell you the reasons.

Why is Fridge Working But Not Freezer?

  • Door Gasket Issue:

    He said that the seal around my freezer door might be the culprit. So when he came to check my refrigerator, he checked for cracks, tears, or gaps in the gasket. If you find something like that then you should replace it if needed.

  • Evaporator Fan Failure:

    He also told me that the evaporator fan circulates cold air within the freezer, and if it's not spinning, then that may be the issue. So he said that if

    freezer not cooling but refrigerator is fine then

    listen for unusual noises or check the fan blades for obstructions.

  • Defrost Cycle Issue:

    Some refrigerators automatically defrost, and a stuck timer can leave your freezer in a constant defrost mode, hindering any ice formation. So, he checked the fridge manual for the defrost cycle details and troubleshoot accordingly.

  • Refrigerant on the Run:

    The technician also suspected a refrigerant leak in my fridge. If you are wondering

    why is my freezer not freezing but your fridge works and you suspect

    a refrigerant leak, call a professional immediately, as refrigerant exposure can be hazardous.

  • Overcrowding:

    Finally, he told me that a freezer packed to the brim can suffocate the air circulation, impacting its ability to freeze. So, he advised to give the freezer some breathing room for optimal chilling.

Thanks to the technician I got the answer to

why is my fridge working but not freezer. I hope my answer helps you too.

Get your refrigerator checked by the expert electricians of NoBroker. Read More: How to Turn Off Defrost in Refrigerator?
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