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Home / Legal / Due Diligence / When must Customer Due Diligence CDD be Conducted?
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When must Customer Due Diligence CDD be Conducted?

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Summary
Customer due diligence (CDD) must be conducted when establishing a business relationship or opening an account with a customer. It is also required when carrying out occasional transactions above the prescribed threshold, when money laundering or terrorist financing is suspected, and when doubts arise about previously obtained customer identification data. Ongoing CDD is further required throughout the relationship, particularly when the customer's risk profile or transaction pattern changes.
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