NoBroker Team,
We are writing to formally escalate the issues we have encountered with the renovation work undertaken through NoBroker. The handover was provided in December, and despite numerous issues during the process, we chose to move forward based on your assurance of a 6-month warranty for the work completed.
However, within just 2 months, we have observed significant problems with the wardrobe, including visible cracks and malfunctioning drawer channels. We have repeatedly contacted your team, and each time we were promised that vendors would come to address these issues. Unfortunately, it has been over two weeks, and no action has been taken.
This lack of responsiveness is unacceptable and falls far short of the service standards we expected from NoBroker. We demand immediate resolution of these issues under the warranty policy. Failure to address this promptly will leave us with no choice but to consider further action.
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Hi,
If you have any issue you can contact NoBroker via the app or website’s chat support. You will be able to find it on the home page of NoBroker. You can also reach customer service by calling 92417-00000.
If you need help, the customer care staff would be pleased to help. The service crew works efficiently and responds quickly. You may also send them an email at
hello@nobroker.inexplaining your problem and they will surely give you a solution.
I hope this helps you.
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What is the escalation matrix for interior by NoBroker?
bhe.paddy
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2 Year
2023-01-27T09:51:02+00:00 2023-01-31T18:45:17+00:00Comment
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