When I was availing of the general property maintenance services from a company, they told me about the service level agreement (SLA). Well, it is an agreement between a client and a service provider, which mentions a set of deliverables that one party has accepted to offer another. In this answer, let me tell you about the service level agreement example.
SLA Example:SLA is quite common in the IT world since organizations generally rely on external services like hosting, cloud computing, etc. However, almost every business relationship can be governed by an SLA. For instance,
Telephone companies and Internet service providers include SLAs within the terms of their contracts with customers for defining the level of service being sold in plain language terms.
In an SLA between a general property maintenance company and a property owner, the terms may include a number of technician visits in a month, rules regarding showing the property to tenants, etc.
Nowadays, organizations usually outsource a variety of services that contribute to their activities. Whenever activities are outsourced, the service level agreement defines the relationship between the service provider and the client. It often covers everything from accounting services to logistics providers, freelancers, and consultants. When a business function is delegated to a third-party vendor, the SLA contributes to an untroubled and beneficial relationship.
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Now you know what is service level agreement example.
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What is service level agreement example?
Manav
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2022-01-13T16:30:58+00:00 2022-01-13T17:40:21+00:00Comment
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