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Q.

What is GCC in Banking?

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Hey Pal,

In celebration of its 204th birthday, State Bank of India, the largest public sector bank in the nation, today introduced its "Green Channel Counter" service at a few of its branches across the nation. The most important point that you should understand while understanding, what is GCC in banking, is that this is an innovative move toward paperless "Green Banking" for deposit, withdrawal, and remittance transactions.

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What is the meaning of GCC in banking:

Customers will feel at ease and comfortable doing business at branches with the help of this feature. Customers can contribute to the idea of "Green Banking" by reducing paper use by not having to fill out pay-in slips or draw cheques to deposit or take money from their accounts. 

This innovative facility will revolutionise the business by speeding up the procedure and removing the need for both the consumer and the person at the counter to enter or input account details and transaction details twice. Simply swipe the SBI Shopping cum ATM Card across a reader located at the Single Window Operator's (SWO) counter to acquire these details.

The consumer swipes his credit card at a Point of Sale (POS) device located at the Green Channel counter. The computer then prompts him to choose between 

  • Cash Withdrawal

  • or Cash Deposit

  • Funds Transfer as the type of transaction. 

The notice "Enter the Amount" appears after the customer selects the kind of transaction by entering choice. 

After being prompted to confirm the amount entered, the user is next prompted to enter their PIN. When the customer enters the PIN, the transaction is sent to the terminal of SWO, which, after entering the amount of cash to be paid or received, pays or receives cash, and completes the transaction.

To begin with, three different transaction types—cash deposits, cash withdrawals, and funds transfers—have been made possible through this service. The transaction will cost a set amount of Rs. 40,000. This would be the Bank's most cost-effective alternative channel due to the low cost of the equipment used to record customer transaction data.

Additionally, The Green Channel Counter aimed at making transactions for senior citizens easier, especially for the many pension account holders who still favour branch banking. The oldest bank in the nation has the honour of caring for its senior customers and assisting them in using cards.

I would like to conclude here about what is GCC in banking, I hope this helps:)

Read More:

How to renew an SBI debit card? What is the limit of the SBI debit card? How to Cancel SBI Credit Card Protection Plan?
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