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Q.

We have changed location and I have a different dealer now. How to refill the gas cylinder?

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0 2023-02-07T07:38:08+00:00

For those who have moved house, one of the most important things to do is transfer your gas connection to the locality, where you have moved your house. Obtaining the contact information for the gas agency in the new location is one of the first things to accomplish. To do this, go to the gas company's website and see the distributors' complete records.

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  • Visit the office of your existing gas distributor with the original and copies of every document(Proof of identity, Proof of address, Gas book, Gas regulator, Gas connection voucher (the two-page document received when you received your gas connection), Letter requesting transfer (mention customer number, current address and the address of the gas agency you will be transferring the connection to)

  • Deliver the gas connection voucher, gas regulator, and transfer letter to the gas distributor.

  • You will also need to give up your current cylinder and safety regulator if you are moving from one city to another.

  • Your security deposit for the regulator and cylinder will be returned to you.

  • A gas transfer voucher, similar to your gas connection voucher, will be given to you. Before leaving the office of the gas distributor, verify the information contained within.

  • After obtaining address confirmation for your new dwelling, present the new agency with the confirmation of your address, your identity, and the gas transfer voucher.

  • A small transfer charge, which varies from agency to agency, will be required 

  • Following submission of the required paperwork, the gas agency will validate your transfer and present you with a new gas connection voucher that includes your current address.

  • Additionally, you can reserve a cylinder at the agency, and it will be delivered to your new home in a few days.

You can call the gas companies' helplines and ask for assistance if you are having any problems transferring your gas connection.

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