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Q.

I want to cancel autopay or e-mandate in HDFC. How can I do that?

I pay with one app, and it could not cancel my autopay, yet I tried many times. How to cancel an e-mandate in HDFC?

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24 days

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To cancel HDFC auto-pay or e-mandate, log in to HDFC NetBanking, go to Cards/Loans > Manage e-Mandates or Standing Instructions, select the active mandate, and choose Cancel or Deactivate. You can also cancel through the HDFC Mobile Banking App under BillPay/Autopay.

Alternatively, visit your nearest HDFC branch with a valid ID and submit a written request. For mandates set via NACH or third-party platforms, cancel from the respective app or merchant dashboard. Cancellation usually reflects within 24 to 72 hours. Hope this helps you understand how to cancel HDFC autopay or e-mandate online or offline.

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