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Q.

I have Done Payment to Wrong Customer ID. How Can I Recover My Money?

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10 months

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If you’ve sent the electricity bill amount to a wrong UPI ID, the first thing you can do is contact the recipient to request for a refund immediately, or you can contact your bank or the payment app’s customer support to report the mistake. Here are some steps to recover money sent to wrong ID.

  1. Have your transaction ID ready, in case you’ve to show it in your recovery process. 

  2. You can file a complaint to NPCI or the banking Ombudsman. 

  3. If the amount is huge, you should consider involving local law enforcement for assistance.

  4. Regularly follow up with your bank or payment app to check the status of your complaint.

I hope this helps.

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