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Q.

I applied EC from 1975 to till date and had made the payment. But still, I haven't received the certified copy. How to compliant through online?

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1

1 Year

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To address this issue, follow these steps:

  1. Check Your Encumbrance Certificate (EC) Status:

  2. Contact the Concerned Office:

    • If you haven’t received the certified copy despite making the payment, you can file a complaint.

    • Visit the

      National Grievance Services Portal (NGSP)

      .

    • Click on the “Register Complaint” button.

    • Select the appropriate complaint type and provide your personal details.

    • Describe your issue and upload any relevant supporting documents.

    • Submit the complaint.

  3. Offline Option:

    • You can also visit the local sub-registrar office where you applied for the EC.

    • In case of any discrepancies or delays, they can assist you in obtaining the certified copy.

Remember to keep all relevant documents and communication records for reference.

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