If a client needs to stop or withdraw a mandate, they can do so by going to the user institution and asking them to do so. Without involving the User institution, the account holder or client may also withdraw the mandate or debit instruction directly from his or her banker. In these circumstances, a customer's withdrawal instructions would be handled similarly to a "stop payment" order in the cheque-clearing system.
As a matter of best practise, the customer may also give advance notice or intimation of mandate withdrawal to the ECS user institution well in advance to ensure that the input files submitted by the user institution do not include the ECS Debit details in respect of the withdrawn/stopped mandates, which would otherwise result in avoidable returns/rejections etc.
I hope this helps:)
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How to stop ECS charges?
Tqrun
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3 Year
2022-12-19T10:05:09+00:00 2022-12-21T20:27:00+00:00Comment
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