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Q.

How to renew KYC?

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0 2023-07-24T20:40:49+00:00

You have two options for updating your information: online KYC (eKYC) or offline, depending on the type of account you have. 

The online process entails;

  • Log in to your account, then choose Update KYC. 

  • In the appropriate fields, enter the information that needs to be updated.

  • Scan and upload the KYC documents with the updated information.

  • Send in the KYC update request. 

  • Enter the OTP that was issued to your registered email address or mobile number to validate the request. 

Within a few working days, your KYC update request will be reviewed, verified, and approved within a few working days.

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You can also update your KYC offline as an alternative. Request a KYC update form by going to the branch office of your service provider. Fill out the form, and send it along with self-attested copies of the KYC records that reflect the updated information. The processing of your request will take a few business days.

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