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Q.

How to Handle Arrogant Committee Members of Society?

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10 months

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Hello. I myself am a secretary of a society in Mumbai and know the pain of dealing with arrogant members of the committee. So, let me give you my tips regarding how to handle arrogant committee members of society. The first thing is to maintain a calm and composed head. You can’t get on the same page as theirs or things will escalate quickly. You first need to process and understand where they are coming from. 


Things to do to Handle Arrogant Committee Members


You must always listen first and then try to see how you can tackle the arrogance. Now, here are some things you can do:


  1. Try to make them understand your point of view in a calm and gentle tone. When you are gentle in your voice, the other person is more likely to cool down and listen.

  2. Impose respectful communication. Being calm and composed doesn’t mean you need to take the back foot. Be firm and put your points, with the tone in mind.

  3. Document everything that has been said. You should maintain a record with dates, times, and specific details and gather witnesses, too. This will help raise the issue whenever needed.

  4. If needed, raise complaints at the appropriate authority or a regulatory body like the Deputy Registrar of Cooperative Societies


I hope this helps.


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