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Q.

How to Get BESCOM Account ID from Customer ID?

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Summary
To get your BESCOM Account ID, you can check your old electricity bill (you will get the printed ID), use the BESCOM official app (BESCOM Mithra), go to the official customer login portal of BESCOM, get in touch with BESCOM customer care or visit a nearby office along with your property details and ID proof.
0 2026-01-21T18:13:54+00:00

To get your BESCOM Account ID, you can use the BESCOM website or mobile app, check your old electricity bill, or get in touch with BESCOM customer service. Here are different methods for how to get BESCOM Account ID from Customer ID:

1. Check Your Old BESCOM Electricity Bill

Both the Account ID (referred to as Acc ID) and the RR Number, also known as the Consumer Number, are prominently mentioned on your physical or digital bill. Check the bill's top or payment details section. It is the fastest and most dependable approach.

2. Use the BESCOM Mobile App (BESCOM Mithra)
  • Download and install the official BESCOM app.

  • Enter your registered mobile number and log in to your account.

  • Finally, tap “View Bill” or “Download Bill” to locate your Account ID.

3. BESCOM Official Website
  • Go to the BESCOM official website at

    bescom.co.in .

  • Click on “Login” followed by “Customer Login.”

  • Tap on the “Forgot User ID” button to get your Account ID from Customer ID.

4. Get In Touch with BESCOM Directly.
  • BESCOM Customer Care:

    You should call BESCOM at 1912 and give your Customer ID and registered phone number. The executive can assist you in retrieving your account ID.

  • BESCOM Office:

    To obtain your number from the staff, you have to go to the closest BESCOM office with your ID proof and property information. Request the staff to help you get your Account ID.

Once your BESCOM bill has been retrieved, either save a digital copy of it or write down the Account ID. Requests for name or load changes, service tracking and complaints, and applications for extra connections all require an Account ID. Hope you found this information helpful.

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