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Q.

How to Complain Against Packers and Movers?

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1

20 days

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Hey, if you want to know how to complain against packers and movers, I will help you out.


  1. You should start by documenting the complete order. Get all the receipts, contracts, insurance policy, if taken, inventory list, all the communication like emails and chats, photos, videos of damages, and missing goods and whatever evidence you can gather to prove your case.

  2. You should then contact the company immediately and demand compensation as per the contract or the insurance policy, if applicable.

  3. If this doesn’t settle your issue, call the National Consumer Helpline number 1915 or send an SMS to 8800001915. 

  4. You can

    register a grievance online at the Government Consumer Helpline website. 
  5. If needed, you can hire a lawyer to send a formal legal notice, mentioning the Consumer Protection Act for deficiency in service and demand a resolution. 

  6. If there is no response to your notice, you should file a complaint at the district Consumer Disputes Redressal Forum to get compensation. You can expect the hearing to begin within a few months.


This is all from my side. I hope this will be useful for you.


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