Before sharing with you how to check banking ombudsman complaint status, let me tell you the meaning of RBI ombudsman. The ombudsman means the senior officials appointed by the banking regulator who reviews the RBI complaints from customers to improve upon the deficiency in banking services under the grounds of objections stated under Clause 8 of the Banking Ombudsman Scheme 2006. Now let me share with you what type of complaints you can file with the banking ombudsman.
Get home loans at the lowest interest rate and purchase your dream house from NoBroker!You can approach the banking ombudsman for complaints such as:
Issuing unsolicited credit cards.
Delay in payment or cancellation of cheques, drafts, or bills, etc.
Levying charges without providing adequate notice to the customers.
Delay or non-payment of inward remittances.
Refusal to close or delay in closing bank accounts.
If a bank refuses to give home loans because of some bias or does not provide benefits for home loans, especially to you.
These are some reasons you can lodge a complaint to the bank RBI ombudsman.
If you are facing issues with the bank and the bank has not responded for a period of 30 days after raising the complaint, you can approach the RBI ombudsman.
To file a complaint you can visit the CMS RBI portal and click on ‘File a Complaint’. You can visit the website at:
https://rbi.org.in/Scripts/Complaints.aspx
Now let me share with you the process to check status complaint banking ombudsman.
How to track banking ombudsman complaint status?
To track your complaints you can visit the RBI CMS website. You need to select your language and provide details of your complaint number. You need to enter the captcha and tap on ‘submit’ to check the status.
This is the process to check banking ombudsman complaint status.
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How to check banking ombudsman complaint status?
Nasrin
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2022-09-15T10:51:19+00:00 2022-09-15T11:59:08+00:00Comment
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