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Q.

How to cancel ECS?

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I would be able to help you with the process regarding how to cancel ECS. I had ECS enabled in my account, which made debit and credit of funds automatic for my recurring payments. I looked up the method to stop this and found a detailed explanation. You will be able to do this in several ways, including online mode and offline. 

How to Stop ECS

Here are the steps you can take to stop an ECS mandate:

  1. First, you must review the existing ECS mandate. Check the receipt, payment amount and frequency. Make sure you understand the mandate’s terms and know its status. Gain details through your bank’s net banking portal.

  2. After reviewing the mandate, connect with the bank or the lender managing the ECS payments. The majority of banks give the option to stop ECS through net banking, apps or branch visits. 

  3. Make the bank aware of your call to cancel the mandate and ask for further steps to be taken from your end.

  4. Banks require a formal request to stop the mandate. You will be required to fill out a form detailing your account number, mandate information and the reason for stopping it. 

  5. Once you finish the needed form, submit it either via the bank’s digital platform or in person at a branch. Make sure to have a copy of the submission as proof of your request.

  6. Once your request gets processed, confirm that the mandate has been cancelled successfully. You can check this by seeing your bank statements, visiting the bank or using your net banking portal. 

This is the process. I hope it helps you.

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Some related information:

What is ECS Return Charges HDFC Bank?

0 2022-12-21T22:05:35+00:00

If a client wishes to terminate or revoke a mandate, they may do so by contacting the user institution and making the appropriate requests. The account holder or client may also withdraw the debit mandate or instruction straight from their banker without involving the User institution. In such cases, a customer's withdrawal instructions would be treated in a manner akin to a "stop payment" command in the cheque-clearing system.

As a matter of best practise, the customer may also provide advance notice or intimation of mandate withdrawal to the ECS user institution well in advance in order to ensure that the input files submitted by the user institution do not contain the ECS Debit details in respect of the withdrawn or stopped mandates, which would otherwise result in avoidable returns/rejections etc.

I hope this helps:)

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