Yes, you can sue a moving company for late delivery. However, it is dependent on the terms of your contract, the evidence, and the type of damage you experienced. You should always try to fix the problem by contacting the firm directly. If it doesn't work, you can take legal action or file a consumer complaint. I have shared detailed steps on how you can file a complaint against Packers and Movers below.
How can You Sue a Moving Company for Late Delivery?
The first thing you should do is get in touch with the moving company personally before submitting a formal complaint. Ask the movers to settle your issues. Send a WhatsApp message or an email.
As proof, keep a log of all communications, including emails and call recordings.
On the company's website, Google, or even the platform where you hired them, you can leave a negative review of their services.
If the problem with your packers and movers is not addressed, you can submit a CONSUMER COMPLAINT under section 12 of the Consumer Protection Act 1986.
You can register at
consumerhelpline.gov.in
to make a complaint and attach the supporting documents.You can also make a complaint with the National Portal of India (
nationalconsumerhelpline.in
).
If the company does not fix the issue through NCH, you can submit an online consumer court case at
edaakhil.nic.in
.If your problems have not been solved calmly or through consumer forums, you should consider taking further legal action. You can go to the nearest police station and file an FIR against the movers under Section 421 of the Indian Penal Code, which prohibits fraud and deceit. You can file FIRs under various IPC sections:
- Sec 403 IPC:
Dishonest misuse of property.
- Sec 407 IPC:
Criminal violation of trust by the carrier.
- Sec 491 IPC:
Criminal violation of trust or service.
- Sec 421 IPC:
Fraudulent removal or concealing of property, etc., to avoid distribution to creditors.
- Sec 403 IPC:
If the movers are members of AIPMA (All India Packers and Movers Association), AIFTP, or IBA licensed transporters, you can report them to the association for action.
Hope this helps you.
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Can You Sue a Moving Company for Late Delivery?
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2025-12-05T09:30:25+00:00 2025-12-05T09:30:53+00:00Comment
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