Privacy Policy

At Zivora, your privacy is of the utmost importance to us. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you use our mobile application and related services. By accessing or using the app, you agree to the practices described in this policy. Please read it carefully and contact us if you have any questions.

We collect information you provide directly — such as your name, email address, phone number, and location — as well as information generated automatically when you use the app, including device identifiers, usage data, and interaction logs. This data is used solely to deliver, personalize, and improve our services. We do not sell your personal information to third parties under any circumstances.

Your data may be shared with service professionals to fulfill your booking, with payment processors to complete transactions, and with analytics partners to help us understand app performance. All third parties we work with are contractually bound to handle your information with the same level of care and confidentiality that we apply internally.

You have the right to access, correct, or delete the personal information we hold about you at any time. You may also withdraw consent for marketing communications by contacting our support team. We retain data only for as long as necessary to provide our services or as required by applicable law. This policy may be updated periodically, and we will notify you of material changes through the app.